
Troubleshooting
Problem | Suggestion  | |
  | 
  | |
My caller ID features are  | • Caller ID is a subscription service. You must subscribe to this service from your local telephone company  | |
not working properly.  | for this feature to work on your telephone.  | |
  | • The caller may not be calling from an area which supports caller ID.  | |
  | • Both you and the caller’s telephone companies must use equipment which are compatible with caller  | |
  | ID service. | |
  | • If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone base and  | |
  | the telephone line jack. Contact your DSL service provider for filter information.  | |
  | 
  | |
The system does not | • Make sure you subscribe to caller ID with call waiting features provided by the local telephone  | |
receive caller ID, or the | company. | |
system does not display  | • The caller may not be calling from an area which supports caller ID.  | |
caller ID during call | • Both you and the caller’s telephone companies must use equipment which are compatible with caller  | |
waiting. | ||
ID service.  | ||
  | ||
  | • If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone base and  | |
  | the telephone line jack. Contact your DSL service provider for filter information.  | |
  | 
  | 
www.vtechphones.com
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Appendix