www.vtechphones.com 53
Appendix
Troubleshooting
Problem Suggestion
I hear other calls when
using the telephone.
Disconnect the teleph one base from the tele phone jack . Plug in a different telephone. If
there are still other calls, the problem is probably in the wi ring or local service. Call your local
telephone company.
Press CHAN/REMOVE to switch to a cl earer channel when on a call.
•
•
I hear noise in the
handset, and none of
the keys or buttons
work.
Make sure the telephone line cord is plugge d in securely.
Remove and re-insert the battery.
•
•
My caller ID features are
not working properly.
Caller ID is a subscription service. You must subscribe to this service from your local telephone
company for this feature to work on your telephone.
The caller may not be calling from an area which s upports caller ID.
Both you and the caller’s telephone compan ies must use equipment w hich are co mpatible
with caller ID service.
If you subscribe to high-speed Internet service (Digital Subscriber Line - DSL) through your
telephone lines, you must insta ll a DSL lter between the telephone base and the tel ephone
wall jack. The lter will prevent nois e and ca ller ID pro blems caused by DSL interference.
Please contact your DSL service provi der for more information about DSL lter s.
•
•
•
•