www.vtechphones.com
48
Problem Suggestion
The battery does not
charge in the handset
or the handset battery
does not accept
charge.
Make sure the handset is placed in the telephone base correctly. The handset CHARGE light
should be on.
Remove the battery from the h andset and then re-install i t in the handset. Put the handset
back to the telephone base and charge for 16 hours.
If the handset is in the telephone base but the handset CHARGE light is not on, see The
CHARGE light is off in this sectio n.
It may be necessary to purchase a new battery. Please see the Bat tery section of this user’s
manual (page 45).
The telephone might be malfunctioning. Please see the Warranty section of this user’s manual
(page 58) for further instruction.
•
•
•
•
•
The CHARG E light is
off.
Clean the charging contacts on the handset(s) and telephone base each month using a pencil
eraser or a dry non-abrasive fabric.
Make s ure the power adapte r an d tel ephone line co rds are p lugged in corr ectly and
securely.
Unplug the power adapter. Wait for 15 seconds befo re plugging i t back in. Allow up to one
minute for the handset and telephone base to re set.
The telephone might be malfunctioning. Please see the Warranty section of this user’s manual
(page 58) for further instruction.
•
•
•
•
Troubleshooting