VTech dect 6.0 user manual Answering system operation, Answering system and voicemail

Answering system operation

Answering system and voicemail

Your telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left at your service provider’s voicemail. Your telephone’s built-in answering system messages and voicemail messages are separate. Each alerts you to new messages differently.

• If XX new messages (XX represents the number of new
			XX new messages
messages) displays and /PLAY/STOP on the telephone
base flashes, there are new messages recorded on the built-in
answering system. To listen to the messages recorded, press			ECO
MENU twice on a handset (page 68) or on the telephone base,
or press /PLAY on the telephone base (page 68).			10:15 PM	12/18
• If New voicemail and display, your telephone service
			New voicemail
provider is indicating that it has new voicemail for you. To
listen to your voicemail, press and hold	1 on the handset or
telephone base. See Voicemail number on page 26 to set your			ECO
voicemail number.
Some service providers bundle or combine multiple services			10:15 PM	12/18
like voicemail and call waiting, so you may not be aware that		New voicemail
you have voicemail. To check what services you have and
how to access them, contact your telephone service provider.

MSG #

To use your voicemail service rather than your answering 11:59AM 2/17 1 system, turn off your answering system. To use your

answering system rather than your voicemail service, contact your telephone service provider to deactivate your voicemail service.

Using the answering system and voicemail together

You can also use your telephone answering system and voicemail together by setting your built-in answering system to answer before voicemail answers as described below. To learn how to program your voicemail settings, contact your telephone service provider. Then, if you are on a call, or if the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message.

Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer. For example, if your voicemail answers after six rings, set your answering system to answer after four rings. Some voicemail providers may program the delay before answering calls in seconds instead of rings. In this case, allow six seconds per ring when determining the appropriate setting.

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