Getting started
Are you a new cable or VoIP subscriber?
If your answer is yes, the existing telephone jacks in your home may no longer work. Your cable/VoIP service provider uses a different connection, separate from your old traditional telephone service, to connect the modem/router/terminal adapter installed in your home.
To allow all existing telephone jacks to work, contact your telephone service provider for solutions, such as rewiring services (fees may apply).
If your answer is no, your existing telephone jacks will continue to work as normal.
OLD |
Main
landline
Conventional telephone line jack
NEW
Cable or
Internet
Modem/Router/
Terminal adapter
Did you subscribe to voicemail service from your telephone service provider?
Your telephone has a
To use the built-in answering system:
You may see this online Complete user’s manual on how to record your outgoing announcement, retrieve messages and other related operations.
To use the voicemail:
To retrieve your voicemail messages, you typically dial an access number provided by your telephone service provider, and then enter a security code. Contact your telephone service provider for instructions on how to configure the voicemail settings and listen to messages.