Troubleshooting

Problem

Suggestion

 

 

 

The battery does not

Make sure the handset is placed in the telephone base or charger correctly. The CHARGE

charge in the handset

 

light on the telephone base or charger should be on.

or the handset battery

• Remove the battery from the handset and re-install it to the handset. Put the handset back in

does not accept

 

the telephone base or charger and let it charge for at least 16 hours.

charge.

• If the cordless handset is in the charger or in the telephone base but the CHARGE light is not

 

 

 

on, refer to the steps on this page for The charge light is off.

 

• It may be necessary to purchase a new battery. Please refer to the Battery section (page 38)

 

 

of this user’s manual.

 

 

 

The CHARGE light is

Clean the charging contacts on the cordless handset(s), telephone base and charger each

off.

 

month using a pencil eraser or a dry non-abrasive fabric.

 

• Make sure the power adapter is plugged in correctly and securely.

 

Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one

 

 

minute for the cordless handset and telephone base to reset.

 

 

 

www.vtechphones.com

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Appendix

Page 44
Image 44
VTech DS3111-2, DS3111-4, DS3111-3, TM3111-2 important safety instructions Light on the telephone base or charger should be on