Troubleshooting

Problem

Suggestion

 

 

 

I hear other calls when

Disconnect the telephone base from the telephone jack. Plug in a different telephone. If you

using the telephone.

 

still hear other calls, the problem is probably in the wiring or local service. Call your local

 

 

telephone company.

 

 

 

I hear noise in the

Make sure the telephone line cord is plugged in securely.

cordless handset, and

Remove the battery from the handset and re-install it.

none of the keys or

 

 

buttons work.

 

 

 

 

 

My caller ID features

Caller ID is a subscription service. You must subscribe to this service from your local telephone

are not working

 

company for this feature to work on your telephone.

properly.

The caller may not be calling from an area which supports caller ID.

 

Both you and the caller’s telephone companies must use equipment which are compatible

 

 

with caller ID service.

 

If you subscribe to DSL Internet service, you must install a DSL filter to the telephone line

 

 

between the telephone base and the telephone line jack. Contact your DSL service provider

 

 

for filter information.

 

 

 

www.vtechphones.com

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Appendix

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Image 48
VTech DS3111-2, DS3111-4, DS3111-3, TM3111-2 important safety instructions Troubleshooting