Troubleshooting
Problem | Suggestion |
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There is no dial tone. | • Ensure the handset has been registered to the telephone base (page 6). |
| • Move the cordless handset closer to the telephone base. It might be out of range. |
| • The telephone line cord might be malfunctioning. Try installing a new telephone line cord. |
| • Disconnect the telephone base from the telephone jack and connect a working telephone. If |
| there is no dial tone on that telephone either, the problem is in your wiring or local service. |
| Contact your local telephone company. |
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I cannot dial out. | • First, try all the above suggestions. |
| • Make sure there is a dial tone before dialing. It is normal if the cordless handset takes a |
| second or two to synchronize with the telephone before producing a dial tone. Wait for a dial |
| tone before dialing. |
| • If the other telephones in your home are having the same problem, the problem is in the wiring |
| or local service. Contact your local telephone company (charges may apply). |
| • Eliminate any background noise. Noise from a television, radio, or other appliances may cause |
| the telephone to not dial out properly. If you cannot eliminate the background noise, first try |
| muting the cordless handset before dialing, or dial from another room in your home with less |
| background noise. |
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42 | www.vtechphones.com |
