Troubleshooting

Problem

Suggestion

The telephone does

• Ensure the handset has been registered to the telephone base (page 6).

not ring when there is

• Make sure the ringer is on (page 12).

an incoming call.

• Make sure the telephone line cord and power adapter are plugged in properly (page 2).

 

 

• The cordless handset may be too far from the telephone base. Move it closer to the telephone

 

base.

 

• There may be too many extension telephones on the telephone line to allow all of them to ring

 

simultaneously. Try unplugging some of them.

 

• If the other telephones in your home are having the same problem, the problem is in the wiring

 

or local service. Contact the local telephone company (charges may apply).

 

• Other electronic products can cause interference to your cordless telephone. Try installing your

 

telephone as far away as possible from the following electronic devices: wireless routers, radios,

 

radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors,

 

televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.

 

• Test a working telephone at the telephone jack. If another telephone has the same problem, the

 

problem is in the telephone jack. Contact your local telephone company (charges may apply).

 

• The telephone line cord might be malfunctioning. Try installing a new telephone line cord.

 

Re-install the battery and place the cordless handset in the telephone base.

 

• Wait for the cordless handset to synchronize with the telephone base. Allow up to one minute

 

for this to take place.

 

 

www.vtechphones.com

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Appendix

Page 46
Image 46
VTech DS3111-3, DS3111-2, DS3111-4, TM3111-2 important safety instructions For this to take place