When working in some applications, the ExpressKeys or Touch Ring perform a different function than what is set in the Wacom Tablet control panel.

Some applications can override and control the ExpressKey and Touch Ring functions. See Using integrated applications.

If using application-specific settings, be sure you have updated the settings for the application you are working with.

PEN PROBLEMS

The pen does not position the screen cursor, or otherwise work properly.

If the tablet driver does not load properly, pen input will not be available.

•You will be able to use the pen tip to move the screen cursor and click, but there will be no other pen functionality.

•For tablet models that combine pen input and touch, basic touch movement will continue to be recognized but other actions and gestures will not.

Install the driver software for the tablet.

The pen does not draw or ink

Some applications require that you turn on the pressure capabilities

with pressure sensitivity.

within the application or the selected tool before the pen will respond

 

as a pressure-sensitive tool.

 

Verify also that your application supports pressure sensitivity.

 

 

Clicking is difficult.

Try using a lighter TIP FEEL. See Adjusting tip feel and double-click.

 

 

Double-clicking is difficult.

Be sure you are quickly tapping the tablet twice in the same place on

 

the tablet active area. Wacom recommends using the side switch to

 

double-click.

 

Open the Wacom Tablet control panel and go to the PEN tab.

 

Try increasing the TIP DOUBLE CLICK DISTANCE or using a lighter TIP FEEL.

 

Set an ExpressKey to DOUBLE CLICK and use it to issue double-clicks.

 

Windows: Try setting your system to launch programs with a single

 

click. See Clicking.

 

 

The pen selects everything,

Open the Wacom Tablet control panel and go to the PEN tab. Move the

will not stop drawing.

TIP FEEL slider toward FIRM, or select CUSTOMIZE... and increase the

 

CLICK THRESHOLD setting. If this does not help, see Testing the tablet

 

controls and tools.

 

The pen nib may be worn. See Replacing the pen nib.

 

 

The eraser selects everything

Open the Wacom Tablet control panel and go to the ERASER tab.

or will not stop erasing.

Move the ERASER FEEL slider toward FIRM, or select CUSTOMIZE... and

 

increase the CLICK THRESHOLD setting. If this does not help, see Testing

 

the tablet controls and tools.

You notice a screen delay at the beginning of pen or inking strokes.

Open the Wacom Tablet control panel and go to the PEN tab.

Try decreasing the TIP DOUBLE CLICK DISTANCE. If that does not work, move the TIP DOUBLE CLICK DISTANCE slider to the OFF position in order to turn off double-click assist.

Try turning off the operating system inking features.

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