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After pressing the power | If a wireless connection is not established, the wireless module will turn | |
button on the wireless module, | off after 4 seconds. | |
a tablet status LED glows | • Make sure the wireless receiver is properly connected to an active | |
steadily for 4 seconds and | ||
USB port on your computer or USB hub. | ||
then turns off. | ||
• Move the tablet closer to the antenna and make sure there are no | ||
| ||
| metal or other | |
| the tablet and your computer. | |
| Again press the power button to activate the connection. | |
|
| |
After turning on the wireless | If your tablet model supports touch, be sure you have not turned off | |
module, a status LED | touch. | |
indicates good functionality | Be sure you are using the pen correctly. Review using the Grip Pen. | |
but the screen cursor cannot | ||
Switch the wireless module off, then back on. | ||
be moved. | ||
| If the battery charge is low, try Charging the battery. |
A wireless connection has been made, but the tablet does not seem to work correctly.
Be sure you have correctly installed the tablet driver software.
See also Optimizing the wireless connection.
The tablet works when connected with the USB cable, but turns off as soon as the cable is disconnected.
Confirm the wireless module and receiver are correctly installed, and that the wireless module is turned on.
Check the battery. See Battery and wireless connection status.
•Open the tablet wireless compartment cover and verify that the battery is properly installed.
•Check the battery appearance to ensure there is no leakage or other indication of damage.
•Charge the battery overnight and try again. If the problem persists, the battery may be completely discharged or damaged and can no longer hold a charge. You will have to purchase a replacement battery. See Ordering parts and accessories.
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