When using the pen to operate the Touch Ring, the Touch Ring does not work well.

The Touch Ring is designed to be used with your finger, and does not work with the pen tip.

When using Intuos Pro on a multiple monitor system, you cannot use the pen to control the other monitor(s).

Cycle pen control for Intuos Pro between your displays by pressing an ExpressKey or pen button that is set to DISPLAY TOGGLE.

Verify that the SCREEN AREA in the MAPPING tab is set to FULL.

You can also use your pen to control the other monitors in mouse mode. To use mouse mode, first set a pen button to MODE TOGGLE....

Then use the button to toggle between PEN MODE and MOUSE MODE.

TOUCH PROBLEMS

Touch does not work.

Enable touch by pressing an ExpressKey that is set to TOUCH ON/OFF.

 

Otherwise, open the Wacom Tablet control panel, click on the TOUCH

 

icon, and go to the STANDARD GESTURES, MY GESTURES, or TOUCH

 

OPTIONS tab. Be sure the ENABLE TOUCH option is selected.

Touch does not seem to fully work. The screen cursor can be moved, but more complex actions or gestures do not work.

If the tablet driver does not load properly, basic touch movement will be recognized but other actions and gestures will not. Install the driver software for the tablet.

The tablet does not reliably

If you hold your fingers too close together, the tablet may not recognize

recognize multi-finger touch.

them as being separate. Try moving your fingers a little further apart.

 

 

Cannot zoom-in or zoom-out

If zoom functions do not operate correctly within Photoshop, verify that

when working with Adobe

the ZOOM WITH SCROLL WHEEL function is not selected within the

Photoshop.

Photoshop PREFERENCES options.

 

 

Scrolling and panning

If touch gestures do not operate correctly within Photoshop, verify that

gestures do not function

the ZOOM WITH SCROLL WHEEL function is not selected within the

correctly when working with

Photoshop PREFERENCES options.

Adobe Photoshop.

 

Rotation gestures do not seem to work consistently, or not at all.

Rotation may work differently depending on the application you are working with. For example, rotation may work smoothly in 90-degree increments or not at all.

For best recognition of this gesture, start with your fingers positioned diagonally on the tablet surface and keep them at least 25 mm (1 inch) apart.

WIRELESS CONNECTION PROBLEMS

The computer does not have an available USB port.

Check if there is an available USB port on a USB hub. If not available, add a USB hub or USB card.

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