![](/images/backgrounds/156826/156826-9873x1.png)
| 73 |
You have to press hard with | Open the Wacom Tablet control panel and go to the PEN tab. Move the |
the pen when clicking, | TIP FEEL slider toward SOFT, or select CUSTOMIZE... and decrease the |
drawing, or writing. | SENSITIVITY and CLICK THRESHOLD settings. |
|
|
The pen tip does not function. | Be sure you are using only a compatible Wacom pen, such as the pen |
| that shipped with your product, or a Wacom accessory tool specified |
| for use with Intuos Pro. Other pens may not function properly on the |
| tablet. |
| Check the control panel PEN tab and verify that a CLICK function is |
| assigned to the tip. |
| A tablet status LED should brighten when the tip is pressed. If not, you |
| may have defective hardware. See Testing the tablet controls and tools. |
|
|
Changing the settings of the | Make sure you are changing the settings for the tool and application |
pen or other tool has no effect. | that you are using. See |
| |
|
|
The pen side switch does not | Be sure you are using only a compatible Wacom pen, such as the pen |
work. | that shipped with Intuos Pro or a Wacom accessory tool specified for |
| use with Intuos Pro. Other pens may not function properly on the tablet. |
| Be sure to press the side switch when the pen tip is within 10 mm (0.4 |
| inch) of the tablet active area. Do this without pressing down on the |
| pen tip. |
| In the Wacom Tablet control panel, verify that the side switch is set to |
| the function you are expecting to occur for the application and tool you |
| are using. |
| Check also the SIDE SWITCH MODE. If CLICK & TAP is selected, you will |
| need to first press the side switch while touching the pen tip to the |
| tablet surface in order to perform a click function. See Advanced |
| |
| A tablet status LED should brighten when you press the side switch. |
| If not, you may have defective hardware. See Testing your tablet. |
|
|
The screen cursor “jumps” | Do not place an Intuos Pro tool on the tablet when it is not in use, or |
back. | when you are using another pointing device. Leaving your tool on the |
| tablet may interfere with screen cursor positioning when using other |
| input devices. |
You cannot move the cursor where you want to on the screen, or the line you are drawing does not line up with the location of the pointer in paint applications.
Open the Wacom Tablet control panel and go to the MAPPING tab. Verify that PEN MODE is selected and that the SCREEN AREA is set to FULL for the selected tool and application. If this does not help, click on the DEFAULT button to reestablish tablet to screen mapping. If you are still having difficulty, remove the tablet preferences (see Windows- specific problems or
Confirm whether the pen does (or does not) function. See Testing the tablet controls and tools.
73