TROUBLESHOOTING
PROBLEM | CHECK | SOLUTION | |
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Burners burn with a yellow or | Inspect Spider / Insect screens for possible obstructions. | Clean Spider/Insect screens. Refer to “ANNUAL MAINTENANCE”. | |
orange flame, in conjunction with | (Blockage of holes.) |
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the smell of gas. |
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Symptoms: | The excess flow safety device, which is part of the barbecue to | To reset the excess flow safety device turn all burner control | |
Burners do not ignite. | cylinder connection, may have activated. | knobs and the cylinder valve off. Disconnect the regulator from the | |
| cylinder. Turn burner control knobs to HI. Wait at least 1 minute. | ||
have a small flickering flame in the |
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| Turn burner control knobs to OFF. Reconnect the regulator to the | ||
HI position. |
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| cylinder. Turn cylinder valve on slowly. Refer to “IGNITION”. | ||
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Barbecue temperature only reaches |
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250° to 300° in the HI position. |
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Burner does not light, or flame is | Is LP fuel low or empty? | Refill LP cylinder. | |
low in HI position. |
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Is fuel hose bent or kinked? | Straighten fuel hose. | ||
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| Does the outside burner light with a match? | If you can light the outside burner with a match, then check the | |
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| ignition system. | |
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Burner does not ignite when you | Be sure that there is gas flow to the burners by attempting to | If match lighting is successful, the problem lies in the ignition | |
push the igniter button. | match light your burners. Refer to “MANUAL IGNITION”. | system. Refer to “MAINTENANCE”. | |
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| Is there is a fresh battery installed? | Verify that the battery is in good condition and installed correctly. | |
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| Refer to “BEFORE USING THE BARBECUE”. | |
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| Are the wires connected properly to the ignition box? | Be sure that wires are correctly inserted into terminals on ignition | |
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| box. Refer to “MAINTENANCE. | |
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| Is there plastic wrapping around the new battery? | Remove plastic wrapping. | |
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| Is burner tube positioned too far away from the igniter electrode? | Check that the burner tube is positioned correctly to the igniter | |
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| electrode. Refer to “MAINTENANCE”. | |
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Experiencing | Are you preheating barbecue in the prescribed manner? | All burners on HI for 10 to 15 minutes for preheating. | |
m CAUTION: Do not |
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Are the cooking grates heavily coated with | Clean thoroughly. Refer to “CLEANING”. | ||
line the cookbox with |
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Is the cookbox dirty and not allowing grease to flow into catch | Clean cookbox. | ||
aluminum foil. | pan? |
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Burner flame pattern is erratic. | Are burners clean? | Clean burners. Refer to “MAINTENANCE”. | |
Flame is low when burner is on |
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HIGH. Flames do not run the whole |
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length of the burner tube. |
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Inside of lid appears to be “peeling.” | The inside of the lid is Cast Aluminum, and is not painted. It cannot | Clean thoroughly. Refer to “CLEANING”. | |
(Resembles paint peeling.) | “peel”. What you are seeing is baked on grease that has turned to |
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| carbon and is flaking off. |
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| THIS IS NOT A DEFECT. |
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If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area using the contact information on our web site. Log onto www.weber.com®.
www.weber.com® 31