TROUBLESHOOTING

PROBLEM

CHECK

SOLUTION

 

 

 

Burners burn with a yellow or

Inspect Spider / Insect screens for possible obstructions.

Clean Spider/Insect screens. Refer to “ANNUAL MAINTENANCE”.

orange flame, in conjunction with

(Blockage of holes.)

 

the smell of gas.

 

 

 

 

 

Symptoms:

The excess flow safety device, which is part of the barbecue to

To reset the excess flow safety device turn all burner control

Burners do not ignite. -or- Burners

cylinder connection, may have activated.

knobs and the cylinder valve off. Disconnect the regulator from the

 

cylinder. Turn burner control knobs to HI. Wait at least 1 minute.

have a small flickering flame in the

 

 

Turn burner control knobs to OFF. Reconnect the regulator to the

HI position. -or-

 

 

cylinder. Turn cylinder valve on slowly. Refer to “IGNITION”.

 

 

Barbecue temperature only reaches

 

 

250° to 300° in the HI position.

 

 

 

 

 

Burner does not light, or flame is

Is LP fuel low or empty?

Refill LP cylinder.

low in HI position.

 

 

Is fuel hose bent or kinked?

Straighten fuel hose.

 

 

 

 

 

Does the outside burner light with a match?

If you can light the outside burner with a match, then check the

 

 

ignition system.

 

 

 

Burner does not ignite when you

Be sure that there is gas flow to the burners by attempting to

If match lighting is successful, the problem lies in the ignition

push the igniter button.

match light your burners. Refer to “MANUAL IGNITION”.

system. Refer to “MAINTENANCE”.

 

 

 

 

Is there is a fresh battery installed?

Verify that the battery is in good condition and installed correctly.

 

 

Refer to “BEFORE USING THE BARBECUE”.

 

 

 

 

Are the wires connected properly to the ignition box?

Be sure that wires are correctly inserted into terminals on ignition

 

 

box. Refer to “MAINTENANCE.

 

 

 

 

Is there plastic wrapping around the new battery?

Remove plastic wrapping.

 

 

 

 

Is burner tube positioned too far away from the igniter electrode?

Check that the burner tube is positioned correctly to the igniter

 

 

electrode. Refer to “MAINTENANCE”.

 

 

 

Experiencing flare-ups:

Are you preheating barbecue in the prescribed manner?

All burners on HI for 10 to 15 minutes for preheating.

m CAUTION: Do not

 

 

Are the cooking grates heavily coated with burned-on grease?

Clean thoroughly. Refer to “CLEANING”.

line the cookbox with

 

 

Is the cookbox dirty and not allowing grease to flow into catch

Clean cookbox.

aluminum foil.

pan?

 

 

 

 

Burner flame pattern is erratic.

Are burners clean?

Clean burners. Refer to “MAINTENANCE”.

Flame is low when burner is on

 

 

HIGH. Flames do not run the whole

 

 

length of the burner tube.

 

 

 

 

 

Inside of lid appears to be “peeling.”

The inside of the lid is Cast Aluminum, and is not painted. It cannot

Clean thoroughly. Refer to “CLEANING”.

(Resembles paint peeling.)

“peel”. What you are seeing is baked on grease that has turned to

 

 

carbon and is flaking off.

 

 

THIS IS NOT A DEFECT.

 

 

 

 

If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area using the contact information on our web site. Log onto www.weber.com®.

www.weber.com® 31

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Weber 300 manual Troubleshooting, Problem Check Solution