Troubleshooting
Listed in this chart are the most common problems consumers run into with their appliances. Please read through this and see if it can solve your problem.
PROBLEM | CHECK THE FOLLOWING |
|
|
Your refrigera- | Is the power supply cord firmly plugged into a live circuit with proper |
tor will not | voltage? |
operate | Has a household fuse or circuit breaker blown/tripped? |
| Is the Refrigerator Control set to the OFF position? |
|
|
The lights do | Is the power supply cord firmly plugged into a live circuit with proper |
not work | voltage? |
| Has a household fuse or circuit breaker blown/tripped? |
| Is a bulb burned out? |
|
|
You hear unfa- | Is something on top of or behind the refrigerator? |
miliar sounds | Some new sounds are normal. See “Understanding the sounds you |
or a rattling/ | may hear” on page 24. |
jingling noise |
|
There is water in | This is normal on hot, muggy days. Make sure the refrigerator is level |
the defrost pan | so the pan does not overflow. |
|
|
The motor | Are the condenser coils dirty? |
seems to run | Has the door been open often? Has a large amount of food been |
too much | added at one time? The motor naturally runs longer in these cases. |
| Is the room hot? If the room is too warm, the motor runs longer to |
| keep the unit cool. |
|
|
Requesting Service
1.If the problem is not due to one of the items listed in Troubleshooting …
Contact the dealer from whom you pur- chased the unit or an authorized Whirlpool service company.
†When asking for help or service:
Please provide a detailed description of the problem, your appliance’s complete model and serial numbers, and the purchase date. (See page 2.) This information will help us respond properly to your request.
2.If you need FSP* replace- ment parts† …
FSP is a registered trademark of Whirlpool Corporation for quality parts. Look for this symbol of quality whenever you need a replacement part for your WHIRLPOOL* appliance. FSP replacement parts will fit right and work right because they are made to the same exacting specifications used to build every new WHIRLPOOL appliance.
To locate FSP replacement parts in your area, contact the dealer from whom you purchased the unit or an authorized Whirlpool* service company.
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