If You Need Assistance or Service
This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our toll- free telephone number for help or calling for service, please provide a detailed description of the problem, your appliance’s complete model and serial numbers, and the purchase date. (See page 2.) This information will help us respond properly to your request.
1. Before calling for assistance . . .
Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. It could save you the cost of a service call.
PROBLEM |
| POSSIBLE | CAUSE | |||
Nothing | will | The | power | cord | is not | plugged |
operate |
| into | a live | circuit | with | proper |
voltage.
Range is not properly con- netted to gas supply.
A household fuse has blown or a circuit breaker has tripped.
SOLUTION
Plug the power cord into a live circuit with proper voltage. (See Installation Instructions.)
Contact an authorized Roper service technician to reconnect range to gas supply. (See Installation Instructions.)
Replace household fuse or reset circuit breaker.
|
| Controls are not set correctly. | |
The | oven will | The Oven | Selector is not |
not | operate | turned to BAKE or BROIL. | |
|
| A delayed start time has been | |
|
| set. |
|
|
| The Oven | Temperature |
|
| Control is not turned to a | |
|
| temperature | setting. |
Reset controls, if needed.
Turn the Oven Selector to the desired setting.
Wait for the start time to be reached or cancel and reset the control.
Push in and turn the Oven Tempera- ture Control to a temperature setting.
The MEALTIMERTM clock is Set the MEALTIMER clock correctly.
not set correctly.(See “Using the MEALTIMER clock’ on page 16.)
The Stop or Start Time Knobs for the MEALTIMER clock are not set at the correct time of day.
The gas regulator valve is in the off position.
If a delay start or stop is not desired, the Stop and Start Time Knobs must be turned to the correct time of day. Turn knobs till they pop out.
Move the regulator valve lever to the open position. (See Installation Instructions.)
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