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TROUBLESHOOTING GUIDE
PROBLEM | PROBABLE CAUSE | REMEDY |
1 .Control Switches do not respond. | A Actuated too rapidly | A. Wait 60 seconds; system |
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| will be restored |
| B. No power to the unit. | automatically. B. Turn on circuit |
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| breakers. |
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2 .Heater not functioning. | A. Heater mode not selected. | A. Select Heater/Filter mode. |
| B. No power to heater. | B. Check house circuit |
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| breaker |
| C. Thermostat set lower | and ELCB. |
| than water temperature. | C. Turn to desired temperature. |
| D. High temperature safety |
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| switches tripped. | D. Reset buttons on heater after |
| E. Abnormally low water flow. | water has cooled; see *Note if |
| switches continue to trip. | |
| F. Heater relay not operating. | E. See Remedy 6 below. |
| G. Heater element failure. | F. * |
| H. Flow switch not operating. | G. * |
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| H. Check Flow switch and |
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| connection on System Control |
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| Module |
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3. Heater not functioning but | A. Relay malfunction. | A. * |
heater light on. | B. Element malfunction. | B. * |
| C. Loose wires | C. * |
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4. Water not clean. | A. Clogged or blocked suction | A. Clean strainer/skimmer basket. |
| strainer or skimmer basket. |
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| B. Filter clogged (dirty). | B. Clean or replace. |
| C. Poor water chemistry. | C. See “Chemistry” section. |
| D. Insufficient filtering time. | D. Run filter. |
| E. Improper maintenance. | E. See Maintenance section. |
| F. High content of solids in water. | F. Use clarifier or drain and refill |
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| spa. |
| G. Filter motor not operating | G. * |
5. Abnormal water usage. | A. Leak in suction line, dis- | A. Repair leak. |
| charge line, or connections. B. |
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| Excessive evaporation and/or | B. Use rigid spa cover; lower |
| splashing. | thermostat setting. |
6. Low water flow from jets.
A.Normal operation in FILTER mode.
B.Normal operation when Water Rainbow on.
A.Select JETS mode for maximum flow.
B.Turn off Water Rainbow
C. Low water level. | C. Fill to water levelindicator mark on |
| skimmer/filter frame. |
*Note: The skills and tools necessary for the safe repair of this spa require the services of qualified service personnel. Contact your Jacuzzi Whirlpool Bath dealer.
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