Manuals / Whirlpool / Kitchen Appliance / Range

Whirlpool RS386PXE If You Need Assistance or Service, Before calling for assistance …

Models: RS386PXE

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If You Need Assistance or Service

This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our Consumer Assistance Center for help or calling for service, please provide a detailed description of the problem, your appliance’s complete model and serial numbers and the purchase date. (See page 3.) This information will help us respond properly to your request.

1. Before calling for assistance …

Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. It could save you the cost of a service call.

PROBLEM	POSSIBLE CAUSE	SOLUTION

Nothing will	The unit is not wired into a live	Wire the unit into a live circuit with
operate	circuit with proper voltage.	proper voltage. (See Installation
		Instructions.)
	A household fuse has blown	Replace household fuse or reset
	or a circuit breaker has	circuit breaker.
	tripped.

The oven will	You have not set the elec-	Refer to pages 12-22 for setting the
not operate	tronic control correctly.	electronic control.
	You have programmed a	Wait for the start time to be reached
	delayed start time.	or cancel and reset the controls.

The surface	A household fuse has blown	Replace household fuse or reset
units will not	or a circuit breaker has	circuit breaker.
operate	tripped.
	You are not setting the control	Push control knobs in before turning
	knobs correctly.	to a setting.

Control knob(s)	You are not pushing in before	Push control knob(s) in before
will not turn	turning.	turning to a setting.

The Self-	The range clock does not	Reset clock to show the correct time
Cleaning cycle	show the correct time of day.	of day. (See page 13.)
will not operate	You have programmed a	Wait for the start time to be reached
	You have programmed a	Wait for the start time to be reached
	delayed start time.	or cancel and reset the controls.

		continued on next page

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Whirlpool RS386PXE important safety instructions If You Need Assistance or Service, Before calling for assistance …

Contents

UseAndCare SELF-CLEANING ELECTRIC SLIDE-IN RANGEG U I D E MODEL RS386PXETable of Contents Thank you for buying a WHIRLPOOL appliance A Note to YouPlease record your model’s information Our Consumer AssistanceYour safety is important to us Important Safety InstructionswWARNING GeneralIMPORTANT SAFETY INSTRUCTIONS When using the cooktopCare and cleaning When using the ovenGrease IMPORTANT SAFETY INSTRUCTIONSControl panel Parts and FeaturesUsing the surface units Using Your RangeSurface heating indicator light Hot surface indicator lightsUSING YOUR RANGE Using the ceramic glass cooktopCookware tips Home canning informationPositioning racks and pans Rack placement for specific foodsTo remove racks To replace racksFor best air circulation Using aluminum foil for bakingUSING YOUR RANGE Use the following as a guide to determine where to place the pansThe electronic oven control Command padsDisplay/clock USING YOUR RANGEUsing the electronic Minute Timer Setting the clockUSING YOUR RANGE continued on next pageAudible signals Using the off/cancel padTo reset the Minute Timer To cancel the Minute TimerBaking/roasting BAKE OFFUSING YOUR RANGE BAKE Adjusting the oven temperature controlUSING YOUR RANGE BAKE OFFBroiling To broil at a lower temperatureBROIL OFF BROILBroiling rack position chart Broiling tipsUSING YOUR RANGE Energy saving tips Using the electronic MEALTIMERTM controlTo start baking/roasting now and stop automatically USING YOUR RANGEUSING YOUR RANGE COOK TIMEBAKE USING YOUR RANGE To delay start and stop automaticallyexample for 3 hours example for 500 stop time, before stop time is setUSING YOUR RANGE To cancel the MEALTIMER control settingBAKE OFF The storage drawer The oven ventUSING YOUR RANGE Burn Hazard Use pot holders when touching items left near oven ventTo verify the anti-tip bracket is engaged The anti-tip bracketUSING YOUR RANGE wWARNINGUsing the Self-Cleaning Cycle Before you startwWARNING USING THE SELF-CLEANING CYCLE Setting the controlsTo start the Self-Cleaning cycle now To delay the start of Self-Cleaning cycleWhen the Self-Cleaning cycle is completed When the oven locksWhen the oven reaches normal baking/roasting temperatures To stop the Self-Cleaning cycle at any timeSpecial tips How the cycle worksUSING THE SELF-CLEANING CYCLE Caring for Your Range Cleaning the cooktopCARING FOR YOUR RANGE Cleaning tipsCleaning other range parts CARING FOR YOUR RANGEcontinued on next page CARING FOR YOUR RANGE The oven light1. Before calling for assistance … If You Need Assistance or ServiceIF YOU NEED ASSISTANCE OR SERVICE 4. If you need FSP replacement parts … 3. If you need service …5. If you are not satisfied with how the problem was solved … 2. If you need assistance …to state WHIRLPOOL CLEANTOP Electric Range Warranty