TROUBLESHOOTING
SURFACE BURNERS
| PROBLEM | CAUSE | |
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| The burner fails to light | • You have blown a household fuse or tripped a circuit breaker. | |
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| • The burner ports may be clogged. Clean them with a straight pin. (See pages | |
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| 18 and 19 or 22.) | |
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| The burner flames are | • The burner ports may be clogged. Clean them with a straight pin. (See pages | |
| uneven | 18 and 19 or 22.) | |
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| The burner flames lift off | • The burner needs cleaning. (See pages 18 and 19 or 22.) | |
| the ports, are yellow, or | • The air/gas mixture is incorrect. Contact an authorized service technician to | |
| are noisy when turned off | ||
| check the air/gas mixture or see the Installation Instructions. | ||
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| The burner makes a | • The burner is wet from washing. Let it dry. | |
| popping noise when on |
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COOKING RESULTS
| PROBLEM | CAUSE | |
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| Cooking results are | • The oven temperature seems too low or too high. See “Adjusting the oven | |
| not what you expected | temperature control” on page 12 to adjust the oven temperature. | |
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| • You did not preheat the oven before baking (if called for in the recipe). | |
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| • You are using a pan that is not the correct type or size. Refer to a reliable | |
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| cookbook or recipe for the recommended pan type and size. | |
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| • There is not enough air space around the pan when baking. Allow 11⁄2 to 2 | |
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| inches of air space on all sides of the pan. | |
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| • The flame size does not fit the cookware being used. | |
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| • When broiling, you have not completely closed the broiler door. | |
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| • The flow of combustion and/or ventilation air to the range is blocked. Make | |
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| sure nothing is blocking the middle front of the backguard or the floor right in | |
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| front of the broiler. | |
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| • The range is not level. (See the Installation Instructions.) | |
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If none of these items are causing your problem, see “Requesting Assistance or Service” on page 28.
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