If You Need Assistance
Or Service
This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our toll- free telephone number for help or calling for service, please provide a detailed description of the problem, your appliance’s complete model and serial numbers and the purchase date. (See page 2.) This information will help us respond properly to your request.
1. Before calling for assistance . . .
Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. It could save you the cost of a service call.
PROBLEM POSSIBLE CAUSE
Uothing will The power cord is not
Dperateplugged into a live circuit with proper voltage.
Range is not properly con- netted to gas supply.
SOLUTION
Plug the power cord into a live circuit with proper voltage. (See Installation Instructions.)
Contact an authorized Whirlpool@ service technician to reconnect range to gas supply. (See Installation Instructions.)
A household fuse has blown Replace household fuse or reset
or a circuit breaker has circuit breaker. tripped.
The oven will jot operate
Controls are not set correctly.
The flow of combustion and/ or ventilation air to the range is blocked.
The Oven Selector is not turned to BAKE or BROIL.
A delayed start time has been set.
Reset controls, if needed.
Remove blockage to airflow to and around range.
Turn the Oven Selector to the desired setting.
Wait for the start time to be reached.
The Oven Temperature Control is not turned to a temperature setting.
The automatic MEALTIMER” clock is not set correctly.
The Stop or Start Time Knobs for the automatic MEALTIMER clock are not set at the correct time of day.
Push in and turn the Oven Tempera- ture Control to a temperature setting.
Set the MEALTIMER clock correctly. (See “Usingthe automatic MEALTIMER clock” on page 16.)
If a delay start or stop is not desired, the Stop and Start Time Knobs must be turned to the correct time of day. Turn knobs till they Pop out.
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