Manuals / Whirlpool / Kitchen Appliance / Range

Whirlpool SF377PEG Troubleshooting, Range Does Not Work, Oven/Broiler Burner, Surface Burners

Models: SF377PEG

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TROUBLESHOOTING

TROUBLESHOOTING

Most cooking problems often are caused by little things you can find and fix without tools of any kind. Check the lists below and on the next page before calling for assistance or service. If you still need help, see “Requesting Assistance or Service” on page 36.

RANGE DOES NOT WORK

	PROBLEM	CAUSE

	Nothing works	• The range is not plugged into a properly grounded outlet (120v polarized).
		• The range is not properly connected to the gas supply. Contact an authorized
		service technician to reconnect the range to the gas supply. (See the
		Installation Instructions.)
		• You have blown a household fuse or tripped a circuit breaker.

OVEN/BROILER BURNER

PROBLEM		CAUSE

The oven does not work		•You have not set the electronic control correctly. Refer to setting the
		electronic oven control section. (See pages 10-22.)
		•The main or regulator gas shutoff valve is in the off position. (See the
		Installation Instructions.)
The burner fails to light		•The ignitor is broken. Contact an authorized service technician to replace it.
		•You have blown a household fuse or tripped a circuit breaker.

The burner flames lift away from the ports, are yellow, or are noisy

•The air/gas mixture is incorrect. Contact an authorized service technician to check the air/gas mixture or see the Installation Instructions.

SURFACE BURNERS

	PROBLEM	CAUSE

	The burner fails to light	•The control knob is not set correctly. Push in the control knobs before turning
		them. Make sure the control knob is turned to the Light position. (See page 6.)
		•You have blown a household fuse or tripped a circuit breaker.
		•The burner ports may be clogged. Clean them with a straight pin. (See page 31.)

	The burner flames are	•The burner ports may be clogged. Clean them with a straight pin. (See page 31.)
	uneven	•The burner caps may not be positioned properly. (See page 31.)

	The burner flames lift off	•The burner needs cleaning. (See pages 30 and 31.)
	the ports, are yellow, or	•The air/gas mixture is incorrect. Contact an authorized service technician to
	are noisy when turned off
	are noisy when turned off	check the air/gas mixture or see the Installation Instructions.


	The burner makes a	•The burner is wet from washing. Let it dry.
	popping noise when on

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Whirlpool SF377PEG warranty Troubleshooting, Range Does Not Work, Oven/Broiler Burner, Surface Burners, Problem, Cause

Contents

Self-Cleaning Gas RangeThank you for buying a WHIRLPOOL appliance A NOTE TO YOUPlease record your model’s information wWARNING RANGE SAFETYwDANGER wWARNING Your safety and the safety of others is very importantFor self-cleaning ranges RANGE SAFETYIMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONSManual oven light switch PARTS AND FEATURESCONTROL PANEL POWERBurnerUsing the control knobs USING YOUR RANGEUSING THE SURFACE BURNERS Burner heat settingsIn case of a prolonged power failure Using the right cookware makes aUSING THE SURFACE BURNERS CONT Home canning informationRack placement for specific foods USING ALUMINUM FOILUSING THE OVEN USING YOUR RANGEBAKEWARE TYPE USING YOUR RANGEBAKEWARE CHOICES BEST USED FORTHE ELECTRONIC OVEN CONTROL Indicator lightsUsing the control lock Display/clockUSING YOUR RANGE SETTING THE CLOCKUSING THE ELECTRONIC MINUTE TIMER PRESSUSING THE ELECTRONIC MINUTE TIMER CONT STARTING/CANCELING A FUNCTIONTo cancel the minute timer during the countdown USING YOUR RANGEUSING YOUR RANGE BAKING/ROASTINGRoasting meats and poultry PRESSUSING YOUR RANGE BAKING/ROASTING CONTSaving energy example for set temperature of 325FHow to determine the amount of adjustment needed ADJUSTING THE OVEN TEMPERATURE CONTROLUSING YOUR RANGE factory setting of “00”YOU SEE BROILINGUSING YOUR RANGE PRESSBroiling guidelines To custom broil at a lower temperatureBROILING CONT USING YOUR RANGEBROILING CONT Broiling guidelines contUSING YOUR RANGE APPROXIMATE TIMEUSING YOUR RANGE USING THE ELECTRONIC MEALTIMERTM CONTROLTo start baking/roasting now and stop automatically The cook time indicator light will light upUSING YOUR RANGE USING THE ELECTRONIC MEALTIMERTM CONTROL CONTTo delay start and stop automatically 2. Choose the bake settingThe start time/delay indicator light will light up USING THE ELECTRONIC MEALTIMERTM CONTROL CONTUSING YOUR RANGE PRESSYOU SEE USING THE ELECTRONIC MEALTIMERTM CONTROL CONTUSING YOUR RANGE PRESSUSING YOUR RANGE THE OVEN VENTTHE ANTI-TIP BRACKET See the installation instructions for detailsReplacing the storage drawer THE STORAGE DRAWERRemoving the storage drawer USING YOUR RANGEBurn Hazard Do not touch the oven during the Self-Cleaning cycle BEFORE YOU STARTUSING THE SELF-CLEANING CYCLE Keep children away from oven during Self-Cleaning cycleexample shows 4 1/2-hour cleaning time SETTING THE CONTROLSUSING THE SELF-CLEANING CYCLE PRESSHOW THE CYCLE WORKS SETTING THE CONTROLS CONTTo stop the self-cleaning cycle at any time USING THE SELF-CLEANING CYCLECLEANING METHOD CLEANING CHARTCARING FOR YOUR RANGE wWARNINGCARING FOR YOUR RANGE CLEANING CHART CONTCLEANING METHOD PARTCleaning the surface burners SEALED SURFACE BURNERS AND COOKTOPCARING FOR YOUR RANGE is blue in color. If theSEALED SURFACE BURNERS AND COOKTOP CONT To clean the burnersREMOVING THE OVEN DOOR CARING FOR YOUR RANGETo replace REMOVING THE OVEN DOOR CONTTo remove CARING FOR YOUR RANGEREMOVING THE OVEN DOOR CONT THE OVEN LIGHTTo replace the oven light To turn the light on or off when the oven door is closedOVEN/BROILER BURNER TROUBLESHOOTINGRANGE DOES NOT WORK SURFACE BURNERSCOOKING RESULTS WHEN SELF-CLEANING YOUR OVENTROUBLESHOOTING DISPLAY MESSAGESREQUESTING ASSISTANCE OR SERVICE IF YOU NEED ASSISTANCE OR SERVICEIF YOU NEED REPLACEMENT PARTS assist you. When callingPage Page PAGE INDEXTOPIC TOPICWARRANTY WARRANTYLENGTH OF WARRANTY workmanship. Service must be provided by an authorized Whirlpool