Troubleshooting, Range does not Work | Whirlpool SF385PEE specification

TROUBLESHOOTING

Most cooking problems often are caused by little things you can find and fix without tools of any kind. Check the lists below and on the next page before calling for assistance or service. If you still need help, see “Requesting Assistance or Service” on page 34.

RANGE DOES NOT WORK

PROBLEM	CAUSE

Nothing works	•The range is not properly connected to the gas supply. Contact an autho-
	rized service technician to reconnect the range to the gas supply. (See the
	Installation Instructions.)
	•You have blown a household fuse or tripped a circuit breaker.
	•The control knob is not set correctly. Push in the control knobs before
	turning them.

OVEN/BROILER BURNER

	PROBLEM	CAUSE

	The oven does not work	•You have not set the electronic control correctly. Refer to the proper
		instructions.
		•The main or regulator gas shutoff valve is in the off position. (See the
		Installation Instructions.)

	The burner fails to light	•The ignitor is broken. Contact an authorized service technician to replace it.
		•You have blown a household fuse or tripped a circuit breaker.

The burner flames lift away from the ports, are yellow, or are noisy

•The air/gas mixture is incorrect. Contact an authorized service technician to check the air/gas mixture or see the Installation Instructions.

SURFACE BURNERS

	PROBLEM	CAUSE

	The burner fails to light	•You have blown a household fuse or tripped a circuit breaker.
		•The burner ports may be clogged. Clean them with a straight pin. (See page 29.)

	The burner flames are	•The burner ports may be clogged. Clean them with a straight pin. (See page 29.)
	uneven

	The burner flames lift off	•The burner needs cleaning. (See page 28.)
	the ports, are yellow, or	•The air/gas mixture is incorrect. Contact an authorized service technician
	are noisy when turned off
	are noisy when turned off	to check the air/gas mixture or see the Installation Instructions.


	The burner makes a	•The burner is wet from washing. Let it dry.
	popping noise when on

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Whirlpool SF385PEE warranty Troubleshooting, Range does not Work, OVEN/BROILER Burner, Surface Burners, Problem Cause

Contents

Cubic Foot Oven Part no Rev. C Thank you for buying a Whirlpool appliance Look for these tips Range Safety On next Important Safety Instructions For self-cleaning ranges For units with ventilating hood Parts and Features Control panel Automatic oven light switch pControl Panel Storage drawer Using Your Range Using the Surface BurnersUsing the control knobs Burner heat settings To protect your range Using the right cookware makes a big differenceHome canning information Rack placement for specific foods Positioning Racks and PansGeneral guidelines Food Rack Position For Best AIR Circulation Where to place pansWhen YOU have Place Display/clock Using the control lockElectronic Oven Control Example for Example for 10 minutes STARTING/CANCELING a Function To cancel the minute timer Example for bake at 375F BAKING/ROASTINGRoasting meats and poultry Example for set temperature of 350F Save energy and save money Adjust by This NumberTo Cook Degrees Fahrenheit Broiling Example shows broil at 400F Broiling TipsExample shows broil at 325F Rack Minutes Meat Position Side Broiling guideApproximate Time Oven Vent ANTI-TIP Bracket Storage Drawer Removing the storage drawerReplacing the storage drawer Lower slide rail inside drawer Opening Upper drawer guides Before you start the Self-Cleaning cycle, make sure you Before YOU Start Setting the Controls Example shows 41⁄2-hour cleaning time Self-cleaning tips HOW the Cycle Works Caring for Your Range Cleaning ChartPart HOW to Clean Cleaning the cooktop Cleaning the contoured well areas Contoured well area For the proper flow of gas and ignition Cleaning the surface burnersPorcelain To clean the burners Removing the Oven DoorInsert door Oven door Range Hinge hanger From the range To removeTo replace Oven Light To replace the oven light Troubleshooting Problem CauseRange does not Work OVEN/BROILER Burner Display Messages When SELF-CLEANING Your OvenCooking Results Requesting Assistance or Service Our consultants provide assistance with Index Topic Length of Warranty Whirlpool will PAY for Full ONE-YEAR WarrantyService company From Date of Purchase