If You Need Assistance Or Service | Whirlpool SGS375H manual

REQUESTING ASSISTANCE OR SERVICE

REQUESTING ASSISTANCE OR SERVICE

To avoid unnecessary service calls, please check the “Troubleshooting” section. It may save you the cost of a service call. If you still need help, follow the instructions below.

IF YOU NEED ASSISTANCE OR SERVICE

Call the Whirlpool Consumer Assistance Center toll free at 1-800-253-1301. Consultants are available to

assist you. When calling:

Please know the purchase date, and the complete model and serial number of your appliance (see the “A Note to You” section).

This information will help Whirlpool better respond to your request.

Consultants provide assistance with:

•Installation information

•Use and maintenance procedures

•Accessory and repair parts sales

•Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.)

•Referrals to local dealers, service companies, and repair parts distributors

Whirlpool designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States.

To locate the Whirlpool designated service company in your area, you can also look in your telephone directory Yellow Pages.

IF YOU NEED REPLACEMENT PARTS

If you need to order replacement parts, we recommend that you only use Factory Specified Parts. Factory Specified Parts will fit right and work right, because they are made to the same exacting specifications used to build every new Kirkland Signature™ appliance by Whirlpool Corporation.

To locate Factory Specified Parts in your area, call the Consumer Assistance Center telephone number or your nearest Whirlpool designated service center.

FOR FURTHER ASSISTANCE

If you need further assistance, you can write to Whirlpool with any questions or concerns at:

Whirlpool Corporation Consumer Assistance Center c/o Correspondence Dept. 2000 North M-63

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

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Whirlpool SGS375H warranty If You Need Assistance Or Service, If You Need Replacement Parts, For Further Assistance

Contents

Gas Range Self-Cleaning Please record your model’s information A NOTE TO YOU wWARNING RANGE SAFETYTHE ANTI-TIP BRACKET wDANGER wWARNING SAVE THESE INSTRUCTIONS RANGE SAFETYIMPORTANT SAFETY INSTRUCTIONS For self-cleaning ranges Surface burner marker shows which burner you are setting PARTS AND FEATURESCONTROL PANEL Automatic oven light switch p Gasket Burner heat settings USING YOUR RANGEUSING THE SURFACE BURNERS Using the control knobs Home canning information Using the right cookware makes aUSING THE SURFACE BURNERS CONT In case of a prolonged power failure Extra oven rack position roasting rack Rack placement for specific foodsUSING YOUR RANGE Positioning racks and pans BEST USED FOR USING ALUMINUM FOILBAKEWARE CHOICES BAKEWARE TYPE Display/clock Indicator lightsUsing the control lock THE ELECTRONIC OVEN CONTROL YOU SEE SETTING THE CLOCKUSING THE ELECTRONIC MINUTE TIMER PRESS display counts down STARTING/CANCELING A FUNCTIONUSING THE ELECTRONIC MINUTE TIMER CONT To cancel the minute timer during the countdown Rear BAKING/ROASTINGRoasting meats and poultry Front 7. After cooking, turn off the oven BAKING/ROASTING CONTSaving energy example for set temperature of 325F example when making oven 10F cooler ADJUSTING THE OVEN TEMPERATURE CONTROLHow to determine the amount of adjustment needed factory setting of “00” 6. After broiling, turn off the oven BROILINGFront Rear example shows broil at 325F BROILING CONTTo custom broil at a lower temperature Broiling guidelines MINUTES Broiling guidelines contAPPROXIMATE TIME RACK Food Poisoning Hazard USING THE AUTO COOKING CONTROLTo start baking/roasting now and stop automatically The bake indicator light will light up display counts down cook time USING THE AUTO COOKING CONTROL CONTTo delay start and stop automatically 2. Choose the bake setting baking/roasting time The start time/delay indicator light will light upexample shows bake at 375F example shows 30-minute time THE OVEN VENTdisplay counts down cook Lower slide rail THE STORAGE DRAWERRemoving the storage drawer Replacing the storage drawer Keep children away from oven during Self-Cleaning cycle BEFORE YOU STARTUSING THE SELF-CLEANING CYCLE Burn Hazard Do not touch the oven during the Self-Cleaning cycle example shows 4 1/2-hour cleaning time SETTING THE CONTROLSUSING THE SELF-CLEANING CYCLE Temperature SETTING THE CONTROLS CONTTo stop the self-cleaning cycle at any time HOW THE CYCLE WORKS Explosion Hazard CLEANING CHARTCARING FOR YOUR RANGE CLEANING METHOD Oven door glass CLEANING CHART CONTCARING FOR YOUR RANGE Surface burners Porcelain burner cap Burner base SEALED SURFACE BURNERS AND COOKTOPCleaning the surface burners is blue in color. If the Before removing the door To clean the burnersREMOVING THE OVEN DOOR SEALED SURFACE BURNERS AND COOKTOP CONT while the door is removed from the range REMOVING THE OVEN DOOR CONTTo remove To replace Support pins THE OVEN LIGHTTo replace the oven light REMOVING THE OVEN DOOR CONT SURFACE BURNERS TROUBLESHOOTINGRANGE DOES NOT WORK OVEN/BROILER BURNER DISPLAY MESSAGES WHEN SELF-CLEANING YOUR OVENTROUBLESHOOTING COOKING RESULTS assist you. When calling IF YOU NEED ASSISTANCE OR SERVICEIF YOU NEED REPLACEMENT PARTS REQUESTING ASSISTANCE OR SERVICEPage Page Page PAGE INDEXTOPIC WHIRLPOOL CORPORATION WILL PAY FOR GAS RANGE WARRANTYLENGTH OF WARRANTY WARRANTY