Avoid Service Checklist

Before calling for service, review this list. It may save you both time and expense.

 

This list includes common occurrences that are not the result of defective

 

workmanship or materials in this appliance.

OCCURRENCE

SOLUTION

 

RUNNING OF REFRIGERATOR

 

 

 

 

 

 

 

Refrigerator compressor does not run.

 

Refrigerator control is off. Set refrigerator control. See Setting the Controls.

 

 

 

 

 

 

 

 

 

Refrigerator is in defrost cycle. This is normal for a fully automatic defrosting refrigerator. The defrost

 

 

 

 

cycle occurs periodically, lasting about 20 minutes.

 

 

 

 

 

 

 

 

 

Plug at wall outlet is disconnected. Make sure plug is tightly pushed into outlet.

 

 

 

 

 

 

 

 

 

House fuse has blown or circuit breaker has tripped. Check and/or replace fuse with a 15 amp time-delay

 

 

 

 

fuse. Reset circuit breaker.

 

 

 

 

 

 

 

 

 

Power outage. Check house lights. Call local electric company.

 

 

 

 

 

 

Refrigerator runs too much or too

 

Room or outside weather is hot. It is normal for the refrigerator to work longer under these conditions.

 

long.

 

 

 

 

Refrigerator has recently been disconnected for a period of time. It takes about 8-12 hours for the

 

 

 

 

 

 

 

 

refrigerator to cool down completely.

 

 

 

 

 

 

 

 

 

Automatic ice maker is operating (some models). Operation of the ice maker causes the refrigerator to

 

 

 

 

run slightly more.

 

 

 

 

 

 

 

 

 

Doors are opened too frequently or too long. Warm air entering the refrigerator causes it to run more.

 

 

 

 

Open the doors less often.

 

 

 

 

 

 

 

 

 

Refrigerator or freezer door may be slightly open. Make sure refrigerator is level. Keep food and

 

 

 

 

containers from blocking door. See Occurrence section OPENING/CLOSING OF DOORS/DRAWERS.

 

 

 

 

 

 

 

 

 

Refrigerator control is set too cold. Set the refrigerator control to a warmer setting until the refrigerator

 

 

 

 

temperature is satisfactory. Allow 24 hours for the temperature to stabilize. Then, if the freezer

 

 

 

 

temperature is not right, set the freezer control to a colder setting.

 

 

 

 

 

 

 

 

 

Refrigerator or freezer gasket is dirty, worn, cracked, or poorly fitted. Clean or change gasket. Leaks

 

 

 

 

in door seal will cause refrigerator to run longer in order to maintain desired temperatures.

 

 

 

 

 

Refrigerator compressor goes on and

 

Thermostat is keeping the refrigerator at a constant temperature. This is normal. Refrigerator goes on

 

off frequently.

 

and off to keep temperature constant.

 

TEMPERATURES ARE TOO COLD

 

 

 

 

 

 

 

Temperature in the freezer is too cold

 

Freezer control is set too cold. Set the freezer control to a warmer setting until the freezer temperature

 

and the refrigerator temperature is

 

is satisfactory. Allow 24 hours for the temperature to stabilize.

 

satisfactory.

 

 

 

Temperature in the refrigerator is too cold and the freezer temperature is satisfactory.

Refrigerator control is set too cold. Set the refrigerator control to a warmer setting. Allow 24 hours for temperatures to stabilize. Then, if the freezer temperature is not right, set the freezer control to a colder setting.

Food stored in drawers freezes. Refrigerator control is set too cold. See above solution.

Food stored in Meat Keeper (some models) freezes.

Meat should be stored at a temperature just below the freezing point of water (32°F, 0°C) for maximum fresh storage time. It is normal for ice crystals to form due to the moisture content of meat.

TEMPERATURES ARE TOO WARM

Chilled Air Control set too cold. Adjust the Chilled Air Control to a lower setting.

 

 

 

Temperature in the freezer or

Doors are opened too frequently or too long. Warm air enters the refrigerator whenever the door is

refrigerator is too warm.

opened. Open the door less often.

 

 

 

Door is open slightly. See Occurrence section OPENING/CLOSING OF DOORS/DRAWERS.

 

 

 

Condenser is dirty. Clean condenser. See "Outside" in Care and Cleaning.

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White-Westinghouse Top Freezer manual Avoid Service Checklist, Occurrence Solution

Top Freezer specifications

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