Troubleshooting
Table
| Problem | Possible Cause | Solution |
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| Run time is | Internal battery is not | Recharge using the AC Charger, |
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| less than | fully charged. | until Charging Status light is steady. |
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| expected. | AC appliance power | Check AC appliance power or |
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| consumption is higher | wattage rating (or current draw for |
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| than expected. | 12 Vdc appliances) and compare |
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| with Table |
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| Table |
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| For additional information on |
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| battery run times, see the Battery |
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| App Note under the Support |
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| Section at www.xantrex.com. |
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| Charging | No AC power at the | Ensure power is available at the AC |
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| Status light is | AC wall outlet. | wall outlet. |
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| OFF when AC | AC Charger is faulty. | Replace the AC Charger. |
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| Charger is |
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| connected. |
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| USB port not | USB port is turned off. | Press and hold the DC/USB button |
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| charging |
| to activate the USB port. |
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| external |
| Recharge the Powerpack Solar 400. |
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| device. | Internal battery is |
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| discharged. |
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| Powerpack | The fuse at the end of | Check the fuse and replace, if blown, |
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| Solar 400 does | the charging cable has | with a similar |
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| not recharge | blown. | delayed fuse. |
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| using the |
| Check the DC power source and |
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| supplied DC- |
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| make sure that it is rated at 12 V. |
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| charging cable. |
| Check the DC socket of the vehicle |
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| and make sure it has the correct |
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| polarity before plugging the |
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| charging cable. |
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| DC socket is turned | Press and hold the DC/USB button |
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| off. | to activate the DC socket. |
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38 |
