System overview

Sixth Sense is intended to automate and expedite the range of service-related support functions. Sixth Sense is a tool that enables Xerox to provide benchmark service support. Xerox customers benefit from the ability to bring broader support to focus more quickly.

For example, Sixth Sense can allow the Service Representative to repeatedly "preview" the condition of the system prior to an actual site visit. This may provide the ability to determine the correct part or piece of information to have on hand when the site visit is made.

Sixth Sense is a no-charge feature available to customers through Xerox Service. The customer need only provide an analog phone line for use by the Sixth Sense modem connection. For those customers unable to dedicate a phone line to the Sixth Sense connection, three and five port phone share devices are available for purchase.

To take advantage of Sixth Sense, the customer needs to:

Request Sixth Sense enablement through Xerox Service

Provide an analog phone line

If necessary, purchase an optional phone share device.

More information about the Sixth Sense can be found in the

Troubleshooting Guide for your system.

Software license

In order to use the operating system software, the owner must obtain a software license from Xerox. The license, which is a 20- character text string, is entered at the controller.

Your Xerox service representative can obtain this license text string for you and enter it when the printer is installed or when the software is upgraded. Although your service representative usually does this for you, you are able to enter your license string yourself from the NPS/IPS main window.

Until the license string is entered, your printer cannot print or receive data. You can, however, perform all offline tasks, such as setting up virtual printers.

For details on obtaining and entering the license string, refer to the Guide to Configuring and Managing the System.

System Overview Guide

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Xerox 2060 manual Software license