Advanced Features and Troubleshooting Manual 91
Control Panel Messages
NV Memory Fail
Power Off/On
Nonvolatile memory on the printer controller has failed and printing cannot
resume.
Power OFF and ON the printer.
If the problem persists, contact your Customer Support Center.
Offline The printer is offline, not in menu mode, and without any fault conditions.
(Offline does not mean the printer is disconnected from a host. It means page
formatting and printing are halted.)
To put the printer online, press the On Line key (labeled 0).
To select menus, press the Menu keys (labeled 1 or 5).
Open Rear Tray Dr
Clear Paper Path
Open rear tray door of the 2000-Sheet Feeder and remove the paper jam.
Close all covers and trays, then refer back to the control panel for further
messages.
Open Stacker Door
Clear Paper Path
Follows a paper jam at the Stacker Bin.
The jam access door on the back of the Stacker Bin must be opened and
paper removed from the paper path.
Close all covers and trays, then refer back to the control panel for further
messages.
PCL
Out of Memory
The current PCL job cannot print, because i t exceeds available memory.
Split the job into smaller jobs.
Install additional memory.
Paper Jam-
Open Top Cover
A paper jam has occurred inside the top cover.
Open the printer’s top cover, then refer back to the control panel for further
messages.
Paper Size Jam-
Open Rear Cover
The size of the paper fed into the printer was not the size expected by the
printer, causing a jam.
Load any tray with the size requested in the job printing.
Check the Multi-sheet Bypass Feeder size menu to confirm that the setting
reflects the size currently loaded in it.
Check that the paper side guides are adjusted to the paper stacks in all
trays.
Open the printer’s rear cover, then refer back to the control panel for
further messages.
Please Wait... An operation that takes time is proceeding.
Please wait until the operation finishes.
Power Saver On No print jobs have been received for the set period of time for the Power
Saver, so the printer has set itself to lower power mode.
As soon as it receives the next print job, the printer returns to regular power
mode.
Press Menu Appears when in the menu system and you selected the Password menu but
there are no secure or proof jobs in the job queue.
Press the Menu keys (labeled 1 or 5) to access another menu.
Press the On Line key (labeled 0) to exit the menu system.
Print Cartridge
OEM ID Mismatch
The print cartridge is not a Xerox manufactured print cartridge for this
printer.
Replace with the correct print cartridge.
Error Description and corrective action