Xerox 8825/8830 manual Problem Solving, Status Codes

PROBLEM SOLVING

Status Codes

The Printer has been designed with the user in mind; therefore, very few problems will be encountered. But, should the printer not operate correctly, it has the ability, in most cases, to advise the user how to solve the problem. The Control Panel displays advise the user of problems and how to correct them.

•The Graphic Fault Display flashes the appropriate LED(s) at the location of any problems.

•The Message Display shows the Status Code that is associated with any problem. The Message Display also shows the instructions for correcting the problem.

When a problem occurs, take the following actions:

•Observe the Control Panel displays.

•Observe the location of any flashing indicators on the Graphic Fault Display and follow the instructions on the Message Display.

•If a Status Code is present on the Message Display, refer to the table on this page for further corrective action.

•If the problem or malfunction continues, call for service.

Status Codes

The following Status Codes may appear on the Message Display. Follow the instructions in the table below before calling for service.

Status	Explanation
Code
C0.--	This code indicates a cutter problem. Follow the instructions on
	the Message Display.
C1.--	This code indicates a problem with Roll 1. Follow the instructions
	on the Message Display.
C2.--	This Code indicates a problem with Roll 2 (Optional for the 8825).
	Follow the instructions on the Message Display.

XES Synergix 8825/8830 Printer Operator Manual 28

8825). Follow the instructions on the Message Display.

C4.-- This code indicates a problem at the Cut Sheet Bypass (Optional for the 8825). Follow the instructions on the Message Display.

E2.-- This code indicates a problem in the paper path. Follow the instructions on the Message Display.

E4.-- This code indicates a problem in the fuser area. Follow the instructions on the Message Display.

E5.-- This code indicates an interlock problem. Follow the instructions on the Message Display.

E6.-- This code indicates a problem in the paper path. Follow the instructions on the Message Display.

E7.-- Communication failure with the Controller. Switch the printer and controller off, wait a few seconds, then switch them on.

E9.-- Switch the printer off. Wait a few seconds, then switch the printer on.

F1.-- This code indicates a problem in the finisher. Follow the instructions on the Message Display.

F2.-- This code indicates a problem in the finisher. Follow the instructions on the Message Display.

J1.01 This code indicates that the Toner Cartridge should be replaced. Refer to the CARE section, Replacing the Toner Cartridge.

J2.02 This code indicates that the Toner Cartridge is not installed correctly. Refer to the CARE section, Replacing the Toner Cartridge.

LL.-- Switch the printer off. Wait a few seconds, then switch the printer on.

U1.01 Call for service.

C3.-- This code indicates a problem with Roll 3 (Not available on the