PROBLEM SOLVING
Media Jams
XES Synergix 8825/8830 Printer Operator Manual | 30 |
Error Messages
A
B
ERROR MESSAGE | PROBLEM |
| SOLUTION |
CHECK FOLDER | Finisher Config Type | 1. | Press the |
FOLDER | enabled but no folder is |
| ONLINE/OFFLINE |
COMMUNICATIONS | installed. |
| button to take the |
ERROR #17 |
|
| printer OFFLINE. |
|
| 2. | Refer to Finisher |
|
|
| Settings on page |
|
|
| 27 and reset the |
|
|
| value to NONE |
Finisher Config Type | 1. | Switch OFF the | |
FOLDER | enabled but no folder is |
| Printer. |
FOLDER | installed. | 2. | Wait 5 seconds and |
COMMUNICATIONS |
|
| switch ON the |
8.Unlatch (A) and open (B) the Cutter Drawer.
9.Locate and remove any media from the Cutter area.
10.Close the Cutter Drawer.
11.The printer will resume printing when all jam locations have been cleared. If the problem continues, call for service.
ERROR #01 | printer |
3. As soon as the | |
| Printer Firmware |
| Version message is |
| displayed, press the |
| ONLINE/OFFLINE |
| button to take the |
| printer OFFLINE. |
4. | Refer to Finisher |
| Settings on page |
| 27 and reset the |
| value to NONE |