PROBLEM SOLVING

Media Jams

XES Synergix 8825/8830 Printer Operator Manual

30

Error Messages

A

B

ERROR MESSAGE

PROBLEM

 

SOLUTION

CHECK FOLDER

Finisher Config Type

1.

Press the

FOLDER

enabled but no folder is

 

ONLINE/OFFLINE

COMMUNICATIONS

installed.

 

button to take the

ERROR #17

 

 

printer OFFLINE.

 

 

2.

Refer to Finisher

 

 

 

Settings on page

 

 

 

27 and reset the

 

 

 

value to NONE

F2-01 CHECK

Finisher Config Type

1.

Switch OFF the

FOLDER

enabled but no folder is

 

Printer.

FOLDER

installed.

2.

Wait 5 seconds and

COMMUNICATIONS

 

 

switch ON the

8.Unlatch (A) and open (B) the Cutter Drawer.

9.Locate and remove any media from the Cutter area.

10.Close the Cutter Drawer.

11.The printer will resume printing when all jam locations have been cleared. If the problem continues, call for service.

ERROR #01

printer

3. As soon as the

 

Printer Firmware

 

Version message is

 

displayed, press the

 

ONLINE/OFFLINE

 

button to take the

 

printer OFFLINE.

4.

Refer to Finisher

 

Settings on page

 

27 and reset the

 

value to NONE

Page 34
Image 34
Xerox 8825/8830 manual Error Messages