C
C-7 Troubleshooting
Problems with print quality
.
If this happens: Try this:
Print settings for your job
output do not match the
settings you gave
• Make sure that you did not override the setting for the job in another place.
For information about options and overrides, see Appendix D "Setting Job Overrides."
You get poor printing results
• Does your application require the Fiery SI’s printer description files?
If you are printing from an application such as Adobe Separator or PageMaker,
MacroMedia FreeHand, or QuarkXPress, you should make sure that the Fiery SI printer
description file is installed correctly. For information about installing these files, see
Getting Started.
• Calibrate your copier.
Separations do not combine
properly
• Make sure that the file was initially created as separations.
• If you are printing separations or a DCS format file, check the Combine Separations
setting for the job in the Print Options (Macintosh) or Features (Windows) dialog box.
With Combine Separations On, all four colors will be printed on a single page; with
Combine Separations Off, four black-and white pages will print to simulate four single-
color plates.
The registration or colors of an
image are not what you
expected
• Print a test page or make a test copy with the copier.
The problem may be with the copier. If your test page or copy show that the copier is
working properly, correct the problem within your application software. If the test page
or copy are wrong, your copier may need to be calibrated or adjusted in some other way.
Your printed file appears too
dark
• Adjust the image’s Brightness setting in the Print Options (Macintosh), Print Features
(Adobe PostScript Printer Driver for Windows), Device Options (Windows 95 PostScript
Printer Driver), Download (Fiery XJ Downloader), or Override Print Settings (Fiery XJ
Spooler) dialog box.
You can use the Brightness options in the Fiery XJ Downloader to adjust the lightness of
your image whenever you print a PostScript or Encapsulated PostScript (EPS) file.