C
C-9 Troubleshooting
Problems with calibration
If you are calibrating from the Fiery SI, check the Control Panel for an error message.
If this happens: Try this:
After calibration, the toner
density for a particular color is
too high
• Open the Edit Calibration window and adjust the maximum density for that color.
A measurement is out of range
• Make sure you have properly zeroed your densitometer.
After calibration, dark patches
on the test page are too
saturated or too weak
• If the colors are too weak, check the toner level.
• Check to see if your densitometer needs calibration.
• Make sure that you’re using the correct target.
Nothing happens when you
press down on the
densitometer unit
Your densitometer may have locked up. The solution is to clear the unit’s memory.
1. Disconnect the densitometer from its power supply.
2. Remove the batteries from the unit for a minute.
3. Calibrate and zero your densitometer before continuing.
The DTP32 densitometer
displays “Transmitting Data,”
but no data is transmitted. The
densitometer appears stuck or
frozen
A data transmission error may have occurred.
1. On the X-Rite DTP 32, press the two keys marked
MENU
.
2. On the densitometer, press “pap.”
3. Remeasure the patches.
Calibrator Comparison page
looks wrong
• If you are using a custom target for a press standard, make sure that the name of the
press standard is included in the target name.
The Comparison page uses different images to correspond to different targets, so if you
edit the name of the target for a press standard, you must include the name of the
standard. Otherwise, the Fiery XJ Print Calibrator prints the images for the copier
target.