Problem | Cause | Remedy | |
| Another input source is selected. | Select an appropriate input source with the input selection keys. | |
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No sound. | Signals that the unit cannot reproduce are being input. | Some digital audio formats cannot be played back on the unit. To check the audio | |
format of the input signal, use “Audio Signal” in the “Information” menu (p.114). | |||
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| The cable connecting the unit and playback device is defective. | If there is no problem with the connection, replace with another cable. | |
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The volume cannot be increased. | The maximum volume is set. | Use “Max Volume” in the “Setup” menu to adjust the maximum volume (p.104). | |
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A device connected to the output jacks of the unit is not turned on. | Turn on all devices connected to the output jacks of the unit. | ||
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| The playback source does not contain a signal for the channel. | To check it, use “Audio Signal” in the “Information” menu (p.114). | |
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| The currently selected sound program/decoder does not use the | To check it, use “Test Tone” in the “Setup” menu (p.103). | |
| speaker. | ||
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| Audio output of the speaker is disabled. | Perform “Auto Setup” (p.40) or use “Configuration” in the “Setup” menu to change | |
| the speaker settings (p.100). | ||
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No sound is coming from a specific speaker. |
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The volume of the speaker is set too low. | Perform “Auto Setup” (p.40) or use “Level” in the “Setup” menu to adjust the | ||
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| speaker volume (p.102). | ||
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| The speaker cable connecting the unit and the speaker is | If there is no problem with the connection, replace with another speaker cable. | |
| defective. | ||
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| The speaker is malfunctioning. | To check it, replace with another speaker. If the problem persists, the unit may be | |
| malfunctioning. | ||
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No sound is coming from the surround back | The extended surround is disabled. | Use “Extended Surround” in the “Option” menu to select a decoder to be used | |
speaker. | |||
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| The playback source does not contain LFE or | To check it, set “Extra Bass” in the “Setup” menu to “On”, in order to output the | |
| signals. | front channel | |
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No sound is coming from the subwoofer. | Subwoofer output is disabled. | Perform “Auto Setup” (p.40) or set “Subwoofer” in the “Setup” menu to “Use” | |
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| The volume of the subwoofer is too low. | Adjust the volume on the subwoofer. | |
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| The subwoofer has been turned off by its | Disable the | |
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| The TV does not support HDCP | Refer to the instruction manuals for the TV and check the TV’s specifications. | |
| Protection). | ||
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No sound from the playback device (connected to | The unit is set not to output audio input through HDMI jacks from | In “Audio Output” in the “Setup” menu, set “Amp” to “On” (p.106). | |
the unit with HDMI). | the SPEAKERS terminals. | ||
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| The number of devices connected to the HDMI OUT jack exceeds | Disconnect some of the HDMI devices. | |
| the limit. | ||
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APPENDIX ➤ Troubleshooting | En 127 |
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