TROUBLESHOOTING

 

 

 

 

 

 

 

 

 

 

 

 

Problem

Solution

See

 

English

page

 

 

 

 

 

 

 

 

No sound or distorted sound

Adjust the volume on the TV or the AV receiver.

 

 

 

 

 

 

 

 

Check that the speakers are connected properly.

 

 

 

 

 

 

 

 

Adjust the volume level in the setup menu.

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No audio at digital output

Check the digital connections.

11

 

 

 

 

 

 

 

 

If you are playing a DTS source, check that your receiver can decode

31

 

 

 

DTS and [Digital Out] is set to [All].

 

 

 

 

 

 

 

 

 

If you are playing an MPEG-2 source, check that your receiver can

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decode MPEG-2. Otherwise, make sure that [Digital Out] is set to

 

 

 

 

[PCM].

 

 

 

 

 

 

 

 

 

Check that the audio format of the selected audio option on the disc

 

 

 

matches your receiver capabilities.

 

 

 

 

 

 

 

 

No audio at HDMI output

Make sure that [HDMI Audio] is set to [Auto] or [PCM].

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No audio signals via the HDMI jack are output if the DVI-D

12

 

 

 

component is connected to this unit using the HDMI-DVI converter

 

 

 

 

cable.

 

 

 

 

To output audio signals via the HDMI jack, connect an HDMI

 

 

 

 

component to this unit.

 

 

 

 

 

 

 

 

Disc does not play

Check that the disc format is supported.

3, 44

 

 

 

 

 

 

 

 

The CD-R/RW, DVD+R/RW and DVD-R/RW must be finalized.

 

 

 

 

 

 

 

 

Check that the disc label is facing up.

18

 

 

 

 

 

 

 

 

Check that the disc is defective by trying another disc.

 

 

 

 

 

 

 

 

If you have recorded a JPEG, MP3 or WMA disc yourself, check that

 

 

 

your disc contains at least ten JPEG picture files or five MP3/WMA

 

 

 

 

music tracks.

 

 

 

 

 

 

 

 

 

Check the region code of the DVD disc.

3

 

 

 

 

 

 

 

Picture freezes momentarily

Check the disc for fingerprints/scratches and clean it with a soft cloth

4

 

 

during playback

wiping from the center to the edge.

 

 

 

 

 

 

 

 

This unit does not respond to

Aim the remote control directly at the remote control sensor on the

15

 

 

the remote control

front panel.

 

 

 

 

 

 

 

 

 

Reduce the distance of the remote control from this unit.

15

 

 

 

 

 

 

 

 

Replace the batteries in the remote control.

15

 

 

 

 

 

 

 

 

Reinsert the batteries with their polarities (+/signs) as indicated.

15

 

 

 

 

 

 

 

Buttons do not work

Disconnect the power cable from the AC outlet for a few minutes.

 

 

 

Reconnect the power cable and try to operate again as usual.

 

 

 

 

 

 

 

 

This unit does not respond to

Operations may not be permitted by the disc. Refer to the instructions

 

 

some operating commands

of the disc jacket.

 

 

 

during playback

 

 

 

 

 

 

 

 

 

Menu items cannot be selected

Depending on the connection status or disc availability, some menu

 

 

 

items cannot be selected.

 

 

 

 

 

 

 

 

Cannot play back SA-CD disc

When [SA-CD mode] is set to [CD], this unit does not play back

29

 

 

 

SA-CD discs which does not have CD layer.

 

 

 

 

 

 

 

 

No sound during DivX® movies

The audio code may not be supported by this unit.

 

 

playback

 

 

 

 

 

 

 

 

 

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Yamaha DVD-S1800 dimensions 41 En