Problem

Cause

Remedy

 

(If you are using 2 TVs in the main zone)

Select “HDMI OUT 1” or “HDMI OUT 2” to output the signals only to the TV you

 

Another TV is turned off when “HDMI OUT 1+2” is selected.

are using (p.49).

The video is interrupted.

 

 

(If the HDMI OUT 2 jack is assigned to Zone2)

For details, see “Connecting an HDMI-compatible device to play back

 

 

HDMI audio output may be interrupted during some zone

 

videos/audio” (p.82).

 

operations due to internal circuitry switching.

 

 

 

 

 

FM/AM radio

Problem

Cause

Remedy

 

There is multi-path interference.

Adjust the FM antenna height or orientation, or place it in a different location.

 

 

 

 

 

(U.S.A. model only)

 

 

Set “Audio Mode” in the “Option” menu to “Mono” to select monaural FM radio

 

 

reception (p.90).

FM radio reception is weak or noisy.

 

 

Your area is too far from the FM station transmitter.

(Except for U.S.A. model)

 

 

Set “FM Mode” in the “Option” menu to “Mono” to select monaural FM radio

 

 

 

 

reception (p.91).

 

 

 

 

 

Use an outdoor FM antenna. We recommend using a sensitive multi-element

 

 

antenna.

 

 

 

AM radio reception is weak or noisy.

The noises may be caused by fluorescent lamps, motors,

It is difficult to completely eliminate noise. It may be reduced by using an outdoor

thermostats, or other electrical equipment.

AM antenna.

 

 

 

 

 

 

Select the station manually (p.58).

 

Your area is too far from the FM station transmitter.

 

 

Use an outdoor antenna. We recommend using a sensitive multi-element

 

 

 

 

antenna.

 

 

 

Radio stations cannot be selected automatically.

 

Adjust the AM antenna orientation.

 

 

 

 

The AM radio signal is weak.

Select the station manually (p.58).

 

 

 

 

Use an outdoor AM antenna. Connect it to the ANTENNA (AM) jack together with

 

 

the supplied AM antenna.

 

 

 

AM radio stations cannot be registered as

Auto Preset has been used.

Auto Preset is for registering FM radio stations and HD Radio station (U.S.A.

presets.

model only) only. Register AM radio stations manually (p.59).

 

 

 

 

The unit does not receive HD Radio signals.

The unit is in the monaural reception mode.

Set “Audio Mode” in the “Option” menu to “Auto” (p.90).

(U.S.A. model only)

 

 

 

 

 

APPENDIX Troubleshooting

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