Troubleshooting

Problem

Cause

Remedy

See

page

 

 

 

The sound suddenly

The protection circuitry has been activated

Check that the speaker impedance setting is correct.

25, 93

goes off.

because of a short circuit, etc.

 

 

Check that the speaker wires are not touching each

 

 

 

 

other and then turn this unit back on.

 

 

 

 

 

 

The sleep timer has turned this unit off.

Turn this unit on, and play the source again.

 

 

 

 

 

The sound is muted.

Press LMUTE or JVOLUME +/– on the remote

40

 

 

control to resume audio output.

 

 

 

 

 

Sound is heard from

Incorrect cable connections.

Connect the cables properly. If the problem persists,

13

the speaker on one

 

the cables may be defective.

 

side only.

 

 

 

Incorrect settings in “SPEAKER

Adjust the “SPEAKER LEVEL” settings.

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LEVEL”.

 

 

 

 

 

 

Only the center

When playing a monaural source with a

 

 

speaker outputs

CINEMA DSP program, the source signal

 

 

substantial sound.

is directed to the center channel, and the

 

 

 

front and surround speakers output effect

 

 

 

sounds.

 

 

 

 

 

 

No sound is heard

“CENTER SP” in “SET MENU” is set to

Set “CENTER SP” to “SML” or “LRG”.

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from the center

“NONE”.

 

 

speaker.

 

 

 

One of the HiFi DSP programs (except for

Try another sound field program.

42

 

 

“7ch Stereo”) has been selected.

 

 

 

 

 

 

No sound from the

The sound field programs are turned off.

Press ESTRAIGHT to turn them on.

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presence speakers.

 

 

 

You are using a source or program

Try another sound field program.

37

 

 

combination that does not output sound

 

 

 

from all channels.

 

 

 

 

 

 

 

“EXTRA SP ASSIGN” is set to a setting

Set “EXTRA SP ASSIGN” to “PRESENCE”.

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other than “PRESENCE”.

 

 

 

 

 

 

No sound is heard

“SUR. L/R SP” in “SET MENU” is set to

Set “SUR. L/R SP” to “SML” or “LRG”.

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from the surround

“NONE”.

 

 

speakers.

 

 

 

This unit is in the “STRAIGHT” mode

Press ESTRAIGHT on the front panel so that

47

 

 

and a monaural source is being played

“STRAIGHT” disappears from the front panel

 

 

back.

display.

 

 

 

 

 

No sound is heard

“SUR. L/R SP” in “SET MENU” is set to

Set “SUR. L/R SP” and “SB L/R SP” to a setting

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from the surround

“NONE” and “SB L/R SP” is

other than “NONE”.

 

back speakers.

automatically set to “NONE”.

 

 

 

 

 

 

 

“SUR. B L/R SP” in “SET MENU” is set

Set “SUR. B L/R SP” to a setting other than

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to “NONE”.

“NONE”.

 

 

 

 

 

Zone 2 speaker

“EXTRA SP ASSIGN” is set to a setting

Set “EXTRA SP ASSIGN” to “ZONE2”.

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settings are not

other than “ZONE2”.

 

 

available in “SET

 

 

 

MENU”.

 

 

 

 

 

 

 

FRONT B speakers

“EXTRA SP ASSIGN” is set to a setting

Set “EXTRA SP ASSIGN” to “FRONT B”.

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cannot be activated.

other than “FRONT B”.

 

 

 

 

 

 

No sound from the

“FRONT B” in “SPEAKER SET” is set to

Set “FRONT B” to “FRONT”.

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center, surround or

“ZONE B”.

 

 

surround back

 

 

 

speakers when the

 

 

 

FRONT B speakers

 

 

 

are activated.

 

 

 

 

 

 

 

Presence speaker

“EXTRA SP ASSIGN” is set to a setting

Set “EXTRA SP ASSIGN” to “PRESENCE”.

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settings are not

other than “PRESENCE”.

 

 

available in “SET

 

 

 

MENU”.

 

 

 

 

 

 

 

INFORMATION

ADDITIONAL

 

 

English

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