Yamaha RX-V863 owner manual Troubleshooting, 113 En, General

Troubleshooting

Refer to the table below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off this unit, disconnect the power cable, and contact the nearest authorized Yamaha dealer or service center.

■General

Problem	Cause	Remedy	See
			page
This unit fails to turn	The power cable is not connected or the	Connect the power cable firmly.	—
on or enters the	plug is not completely inserted.
standby mode soon
	The speaker impedance setting is incorrect.	Set the speaker impedance to match your speakers.	28
after the power is
	The protection circuitry has been activated.	Make sure that all speaker wire connections on this	14
turned on.
		unit and on all speakers are secure and that the wires
		for each connection do not touch anything other than
		their respective connections.
	This unit has been exposed to a strong	Set this unit to the standby mode, disconnect the power	—
	external electric shock (such as lightning or	cable, plug it back in after 30 seconds and then use this
	strong static electricity).	unit normally.
No sound.	Incorrect input or output cable connections.	Connect the cables properly. If the problem persists,	20-26
		the cables may be defective.
	The optimizer microphone is connected.	Disconnect the optimizer microphone.	36
	Audio input jack select is set to “HDMI”,	Set Audio input jack select to “AUTO”.	44
	“COAX/OPT” or “ANALOG”.
	Audio input jack select is set to	Set Audio input jack select to “AUTO” or	44
	“ANALOG” while playing a source	“COAX/OPT”.
	encoded in Dolby Digital or DTS.
	No appropriate input source has been	Select an appropriate input source with the INPUT	42, 43
	selected.	selector on the front panel (or the input selector
		buttons on the remote control).
	Speaker connections are not secure.	Secure the connections.	14
	The front speakers to be used have not been	Select the front speakers by pressing ASPEAKERS	43
	selected properly.	on the front panel repeatedly.
	The volume is turned down.	Turn up the volume.	—
	The sound is muted.	Press GMUTE or EVOLUME +/– on the remote	45
		control to resume audio output and then adjust the
		volume.
	Signals this unit cannot reproduce are	Play a source whose signals can be reproduced by this	—
	being input from a source component, such	unit.
	as a CD-ROM.
	The HDMI components connected to this	Connect HDMI components that support the HDCP	18
	unit do not support the HDCP copy	copy protection standards.
	protection standards.
	“S.AUDIO” is set to “OTHER” and	Set “S.AUDIO” to “RX-V863” in “MANUAL	101
	“HDMI” audio signals are not being played	SETUP”.
	back on this unit.
No picture.	The output and input for the picture are	Set “VIDEO CONV.” to “ON” or connect your source	98
	connected to different types of video jacks.	components in the same way as you connect your
		video monitor to this unit.
	Non-standard video signals are input.
The sound suddenly	The protection circuitry has been activated	Check that the speaker impedance setting is correct.	28, 109
goes off.	because of a short circuit, etc.
		Check that the speaker wires are not touching each	—
		other and then turn this unit back on.
	The sleep timer has turned this unit off.	Turn this unit on, and play the source again.	—
	The sound is muted.	Press GMUTE or EVOLUME +/– on the remote	45
		control to resume audio output.
Sound is heard from	Incorrect cable connections.	Connect the cables properly. If the problem persists,	14
the speaker on one		the cables may be defective.
side only.
	Incorrect settings in “SP LEVEL”.	Adjust the “SP LEVEL” settings.	89

INFORMATION ADDITIONAL

English

113 En