Troubleshooting

Problem

Possible Cause

What to Do

 

 

 

No sound is coming from the

PRO LOGIC/Normal, DOLBY DIGITAL/

Select another sound field program.

Front Effect speakers.

Normal or DTS DIGITAL SUR./Normal of DSP

 

 

program 12 is selected.

 

 

 

 

 

The front level is set to minimum.

Adjust the Front Effect speaker level.

 

 

 

 

The 1F. FRNT EFCT item in the SET MENU is

Select “YES”.

 

set to “NONE”.

 

 

 

 

No sound is coming from the

The 1A. CENTER SP item in the SET MENU is

Select the appropriate mode for your Center

Center speaker.

set to “NONE”.

speaker.

 

 

 

 

One of the Hi-Fi DSP sound field programs (1

Select another sound field program.

 

to 7 (except “Game”)) is selected.

 

 

 

 

 

The input signals of a source encoded with

Refer to the instructions for the source currently

 

Dolby Digital or DTS do not include center

playing.

 

channel signals.

 

 

 

 

No sound is coming from the

The right and left Rear speaker levels are set to

Increase the right and left Rear speaker levels.

Rear Effect speakers.

minimum.

 

 

 

 

 

A monaural source is played with sound field

Select another sound field program.

 

program 12.

 

 

 

 

No sound is coming from the

The 1E. LFE/BASS OUT item in the SET

Select “SWFR” or “BOTH”.

Subwoofer.

MENU is set to “MAIN” when a Dolby Digital

 

 

or DTS encoded software is played.

 

 

 

 

 

The 1E. LFE/BASS OUT item in the SET

Select “BOTH”.

 

MENU is set to “SWFR” or “MAIN” when 2-

 

 

channel encoded software is played.

 

 

 

 

Poor bass reproduction.

The 1E. LFE/BASS OUT item in the SET

Select “MAIN”.

 

MENU is set to “SWFR” or “BOTH” and your

 

 

system does not include a subwoofer.

 

 

 

 

 

The output mode selection for each channel

Select the appropriate output mode for each channel

 

(MAIN, CENTER, or REAR) in the SET

based on the size of the speakers in your

 

MENU does not match your speaker

configuration.

 

configuration.

 

 

 

 

The volume level cannot be

The power to the component connected to the

Turn on the power to the component.

increased, or sound is distorted.

REC OUT jacks of this unit is off.

 

 

 

 

DSP parameters and some other

The 15. MEMORY GUARD item in the SET

Select “OFF”.

settings on this unit cannot be

MENU is set to “ON”.

 

changed.

 

 

 

 

 

This unit does not operate

The internal microcomputer has been frozen by

Disconnect the AC power cord from the outlet, then

properly.

an external electric shock (such as lightning or

plug it in again after about one minute.

 

excessive static electricity) or by a power supply

 

 

with low voltage.

 

 

 

 

A source cannot be recorded by

The source unit is connected to this unit using

Make additional connections to the analog jacks.

a tape deck or VCR connected to

digital jacks only.

 

this unit.

 

 

 

 

 

CHECK SP WIRES!" appears

Speaker cables are short circuited.

Make sure all speaker cables are connected

on the display.

 

correctly.

 

 

 

There is noise from a nearby TV

This unit is too close to the affected component.

Move this unit farther away from the affected

or tuner.

 

component.

 

 

 

The sound is degraded when

The power to this unit is off.

Turn on the power to this unit.

listening with the headphones

 

 

connected to a CD player or

 

 

cassette deck that is connected

 

 

to this unit.

 

 

 

 

 

“INPUT DATA ERROR”

A non-standard source is played back, or the

Check the source, or turn off the source component,

appears on the display and no

component playing back the source is not

then turn it on again.

sound is heard.

operating correctly.

 

 

 

 

Appendix

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