Troubleshooting

Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, set this unit to the standby mode, disconnect the AC power supply cable, and contact the nearest authorized Yamaha dealer or service center.

General

Problem

Cause

Remedy

See

 

 

page

 

 

 

 

 

 

 

 

 

 

 

 

 

This unit fails to turn on

The AC power supply cable is not firmly

Connect the AC power supply cable firmly

31

 

 

when STANDBY/ON is

connected to the AC wall outlet.

to the AC wall outlet.

 

 

 

pressed, or enters the

 

 

 

 

 

This unit has been exposed to a strong

Set this unit to the standby mode, disconnect

 

 

standby mode soon after the

 

 

power has been turned on.

external electric shock (such as lightning

the AC power supply cable, plug it back in

 

 

 

 

and strong static electricity).

after 30 seconds, and use it normally.

 

 

 

 

 

 

 

 

 

This unit suddenly enters the

The internal temperature becomes too high

Wait for about one hour for this unit to cool

 

 

standby mode.

and the overheat protection circuitry has

down and turn it back on.

 

 

 

 

been activated.

 

 

 

 

 

 

 

 

 

 

 

The sleep timer has turned the unit off.

Turn on the power and play back the source

 

 

 

 

again.

 

 

 

 

 

 

 

 

 

No sound.

Incorrect input or output cable connections.

Connect the cables properly. If the problem

20

 

 

 

 

persists, the cables may be defective.

 

 

 

 

 

 

 

 

 

 

No appropriate input source has been

Select an appropriate input source with

47

 

 

 

selected.

INPUT or the input selector buttons.

 

 

 

 

 

 

 

 

 

 

The volume is turned down.

Turn up the volume.

49

 

 

 

 

 

 

 

 

 

The sound is muted.

Press MUTE or VOLUME +/– to resume

49

 

 

 

 

audio output and adjust the volume level.

 

 

 

 

 

 

 

 

 

 

The signals this unit cannot reproduce (such

Play a source whose signals can be

 

 

 

as PCM signals with more than 96 kHz of

reproduced by this unit.

 

 

 

 

sampling frequency) are being received

 

 

 

 

 

Change the system settings of the source

 

 

 

from the source component.

 

 

 

 

component.

 

 

 

 

 

 

 

 

 

 

The HDMI components connected to this

Connect the HDMI components that support

21

 

 

 

unit do not support the HDCP copy

the HDCP copy protection standards.

 

 

 

 

protection standards.

 

 

 

 

 

 

 

 

 

 

 

SUPPORT AUDIO is set to OTHER and

Set SUPPORT AUDIO to YSP-4000 in

86

 

 

 

HDMI audio signals are not being played

MANUAL SETUP

 

 

 

 

back on this unit.

 

 

 

 

 

 

 

 

 

 

The sound suddenly goes

The sleep timer has turned this unit off.

Turn on the power and play back the source

 

 

off.

 

again.

 

 

 

 

 

 

 

 

 

 

The sound is muted.

Press MUTE or VOLUME +/– to resume

49

 

 

 

 

audio output and adjust the volume level.

 

 

 

 

 

 

 

ADDITIONAL INFORMATION

 

 

 

 

 

No sound from the effect

You are playing back the source or program

Press one of the beam mode buttons on the

56

 

channels.

in the 2-channel stereo playback or My

remote control to select a multi-channel

 

 

 

 

Beam mode.

playback mode and play back the source or

 

 

 

 

 

program once more.

 

 

 

 

 

 

 

 

 

No sound from the center

The output level of the center channel is set

Raise the level of the center channel.

90

 

 

channel.

to minimum.

 

 

 

 

 

 

 

 

 

 

No sound from the surround

The output level of the surround channels is

Raise the output level of the surround

90

 

 

 

channels.

set to minimum.

channels.

 

 

 

 

 

 

 

 

English

 

 

 

 

 

 

 

 

 

 

 

109 En