Troubleshooting

Remote control

 

 

 

 

 

 

 

 

 

Problem

Cause

Remedy

See

 

page

 

 

 

 

 

 

 

 

The remote control does not

Wrong distance or angle.

The remote control functions within a

32

work and/or function

 

maximum range of 6 m (20 ft) and no more

 

properly.

 

than 45 degrees off-axis from the front

 

 

 

 

panel.

 

 

 

 

 

 

 

 

Direct sunlight or lighting (from an inverter

Reposition this unit.

 

 

type of fluorescent lamp, etc.) is striking the

 

 

 

 

remote control sensor of this unit.

 

 

 

 

 

 

 

 

 

The batteries are weak.

Replace all batteries.

32

 

 

 

 

Cannot operate external

The external component you want to operate

Press INPUT on the front panel or the input

47

components with the remote

is not selected as the input source.

selector buttons on the remote control to

 

control of this unit.

 

select the external component you want to

 

 

 

 

operate.

 

 

 

 

 

 

 

 

The remote control code was not correctly

Set the remote control code correctly or try

103

 

 

set.

another code for the same manufacturer

 

 

 

 

using the “List of remote control codes” at

 

 

 

 

the end of this manual.

 

 

 

 

 

 

 

 

Even if the remote control code is correctly

Use the remote control supplied with the

 

 

set, there are some models that do not

external component.

 

 

 

respond to the remote control.

 

 

 

 

 

 

The cursor buttons do not

The operation mode selector was

Set the operation mode selector to YSP.

work during SET MENU

unwantedly set to TV/AV.

 

 

operation.

 

 

 

 

 

 

 

Cannot use the My Beam

Wrong distance or angle.

The remote control functions within a

32

auto-adjust function.

 

maximum range of 6 m (20 ft) and no more

 

 

 

 

than 45 degrees off-axis from the front

 

 

 

 

panel.

 

 

 

 

 

 

HDMI

 

 

 

 

 

 

 

 

 

Error message

Cause

Remedy

See

 

page

 

 

 

 

 

 

 

 

Device Error

The number of the connected HDMI

Reduce the number of the connected HDMI

 

 

components exceeds the limit.

components.

 

 

 

 

 

HDCP Error

HDCP authentication failed.

Check that the connected HDMI

 

 

 

components support the HDCP copy

 

 

 

 

protection standards.

 

 

 

 

 

Out of Resolution

The resolution of the HDMI output signals

Adjust UP-SCALING.

87

 

 

exceeds the limit allowed by your TV.

 

 

 

 

 

 

 

INFORMATION

ADDITIONAL

 

 

 

 

English

 

 

 

111 En