Troubleshooting

Problem

Cause

Remedy

See

page

 

 

 

 

 

 

 

No sound from the

BASS OUT in SUBWOOFER SET is set to

Select SWFR.

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subwoofer.

FRONT.

 

 

 

 

 

 

 

The source does not contain low bass

 

 

 

signals.

 

 

 

 

 

 

Distorted or too little bass

CROSS OVER in SUBWOOFER SET is set

Set CROSS OVER correctly.

62

sound.

incorrectly.

 

 

 

 

 

 

 

 

One of the night listening enhancers is

Turn off the night listening enhancers.

53

 

currently selected.

 

 

 

 

 

 

 

 

Too much bass sound.

TruBass is currently turned on.

Turn off TruBass.

63

 

 

 

 

 

The volume level of the subwoofer is too

Turn down the volume level of the

—

 

high.

subwoofer.

 

 

 

 

 

 

Surround sound effects are

The listening room is not a regular shape.

Install this unit in a square or rectangular

—

insubstantial.

 

shaped room.

 

 

 

 

 

 

There is no wall in the path of the sound

Try placing a flat object, such as a board, in

—

 

beam.

the path of the sound beam.

 

 

 

 

 

Dolby Digital or DTS sources

The connected component is not set to

Make an appropriate setting following the

—

cannot be played back.

output Dolby Digital or DTS digital signals.

operating instructions for your component.

 

(Dolby Digital or DTS

 

 

 

The input mode is set to ANALOG.

Set the input mode to AUTO.

70

indicator does not light up in

the front panel display.)

 

 

 

 

 

 

 

There is noise interference

The protection circuitry was in operation

Turn down the volume level.

43

when a subwoofer is not

because a source with strong bass elements

 

 

Select SWFR for BASS OUT.

62

connected to this unit.

was played back.

 

 

 

 

 

 

Connect a subwoofer and adjust settings for

62

 

 

SUBWOOFER SET.

 

 

 

 

 

Low-frequency sounds are

CROSS OVER in SUBWOOFER SET is set

Set CROSS OVER correctly.

62

distorted.

incorrectly.

 

 

 

 

 

 

On-screen display does not

The OSD video pin cable is not connected

Connect the cable properly.

18

appear.

properly.

 

 

 

 

 

 

This unit does not operate

The internal microcomputer has been frozen

Disconnect the AC power supply cable from

—

properly.

by an external electric shock (such as

the outlet and plug it in again after about 30

 

 

lightning or excessive static electricity) or

seconds.

 

 

by a power supply with low voltage.

 

 

 

 

 

 

There is noise interference

This unit is too close to the digital or high-

Move this unit farther away from such

—

from digital or high-

frequency equipment.

equipment.

 

frequency equipment.

 

 

 

 

 

 

 

This unit does not output

The original source includes surround

Disable the surround effect settings of this

—

effect sounds properly.

effects.

unit.

 

 

 

 

 

My Beam auto-adjust

The listening room is too noisy.

Keep the listening room as quiet as possible.

—

function does not work.

 

 

 

 

Try manual-adjust function.

52

 

 

 

 

 

 

 

The remote control may be operated outside

The remote control functions within a

26

 

of the remote control operation range.

maximum range of 6 m (20 ft) and no more

 

 

 

than 30 degrees off-axis from the front

 

 

 

panel.

 

 

 

 

 

 

The function does not work properly

Select My Beam and then try again.

51

 

because of the condition of the connected

 

 

 

components.

 

 

 

 

 

 

86 En