Support

REPLACING PARTS

If the Z Microsystems Technical Support Engineer determines that the product needs to be replaced, a Customer Service Representative will issue a Return Material Authori- zation (RMA) number and return address.

A RMA number is required to return a product to Z Microsystems, regard- less of the reason for the return.

The following information is required when returning Z Microsystems products:

1. Model number

2. Serial number

3. Date of purchase

4. Proof of purchase (use the invoice or packing slip)

5. Customer ship-to address and any special shipping requirements

6. Specific and detailed description of the problem

PROVIDING FEEDBACK

We value your feedback on our products, their performance, any problems and constructive sugges- tions. Please send such productive information in writing to:

Customer Service

Z Microsystems

5945 Pacific Center Blvd., Suite 509 San Diego, CA 92121-4309

or www.zmicro.com

33

Document# 27-0007UM Issued 11/00 Rev. 1.0

Page 33
Image 33
Z Microsystems ZX Station manual Replacing Parts, Providing Feedback