Troubleshooting
Resolutions
3.The printer has failed its power on self test (POST).
•If this error occurs right after you turn on the printer, contact an authorized reseller for assistance.
There is a shortage of memory.
•If this error occurs after you have been printing, turn the printer power off and on. Then, resume printing.
4.The printer is receiving data.
•As soon as all of the data has been received, the status LED will turn green; then, the printer will automatically resume operation.
5.Either the media or ribbon is out.
•Load a roll of media, following the instructions in “Loading the Media” in the Getting Started chapter. Then, press the feed button to resume printing.
•Load a roll of ribbon, following the instructions in “Loading the Ribbon” in the Getter Started chapter. Then, press the feed button to resume printing.
The print head is open.
•Close the top cover. Then, press the feed button to resume printing.
6.The printer is paused.
•Press the feed button to resume printing.
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