Troubleshooting Tests, Recalibration | Zebra Technologies 2824-Z

Troubleshooting

Troubleshooting Tests

Troubleshooting Tests

Printing a Configuration Label

To print out a listing of the printer’s current configuration, refer to the one-flash sequence in “Feed Button Modes” later in this chapter.

Recalibration

Recalibrate the printer if it starts to display unusual symptoms, such as skipping labels. See “Printing a Test Label” in the Getting Started chapter.

980531-001 A

LP 2824-Z User Guide

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Image 51

Zebra Technologies 2824-Z manual Troubleshooting Tests, Printing a Configuration Label, Recalibration

Contents

User Guide Customer Order # 980531-001 a Proprietary Statement Product ImprovementsFCC Compliance Statement Canadian DOC Compliance Statement Liability DisclaimerLimitation of Liability Contacts Preface Environmental Management Document ConventionsSupport Related Documents Preface Contents Operations & Options Hello Introduction What’s in the Box? Opening the printer Inspecting the Printer After opening the printer, check the media compartment Reporting Damage Closing the printer Introduction Modes of Printing Getting Started Attaching Power Supply Loading Roll Media Adjusting the Roll Holders Placing the Roll in the Media Compartment Adjusting the Guides Status Light Power SwitchOperator Controls Feed Button Printing a Test Label Interface Cable Requirements Hooking Up the Printer and Computer Ethernet Interface Requirements Communicating with the Printer Adjusting the Print Quality Adjusting the Print Width Operations & Options Thermal Printing Replacing Supplies XA MMP XZ XA JUS XZ Printing in Peel-Mode Operations & Options Printing on Fan-Fold Media Using the Cutter Option Operations & Options Cleaning Maintenance Print Head Considerations Media Path Considerations Sensors Platen Considerations Lubrication Removal Replacing the Platen Replacing the Print Head Thermal-Transfer LP Model Replacing the LP Print Head Maintenance Printer is on and in an idle state TroubleshootingResolutions Printer is not receiving power Either the media or ribbon is out Printer has failed its power on self test PostThere is a shortage of memory Printer is receiving data Print head is under temperature Print head is over temperatureFlash memory is not programmed Printed image does not look right Print Quality ProblemsRibbon sensor settings did not print No print on the label Label format was sent to, but not recognized by, the printer Manual Calibration Troubleshooting Tests Printing a Configuration LabelRecalibration Communications Diagnostics Resetting the Factory Default Values Feed Button Modes Power Off Mode Communications Diagnostics Mode Battery Interfaces Universal Serial Bus USB Connector 33-34 Parallel Interface Rx+ ZebraNet PrintServer II for Ethernet Networks Serial RS-232 Connector Connecting the Printer to a DTE Device Interfaces Page Customer Order # 980531-001A 2004 ZIH Corp