Troubleshooting
Resetting the Factory Default Values
Resetting the Factory Default Values
Sometimes, resetting the printer to the factory defaults solves some of the problems. Follow the
Communications Diagnostics
If there is a problem transferring data between the computer and printer, try putting the printer in the communications diagnostics mode. The printer will print the ASCII characters and their respective hexadecimal values (a sample is shown below) for any data received from the host computer. To find out how, refer to the power off mode procedure in “Feed Button Modes” later in this chapter.
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