Troubleshooting
What the Status LED is Telling You
Status LED | Printer | For a Resolution, |
Condition and Color | Status | Refer to: |
Off | Off | 1 |
Solid Green | On | 2 |
Flashing Yellow | Stopped | 3 |
Flashing Green | Normal Operation | 4 |
Flashing Red | Stopped | 5 |
Double Flashing Green | Paused | 6 |
Solid Yellow | Various | 7 |
Alternately Flashing Green and Red | Needs Service | 8 |
RESOLUTIONS:
1. The printer is not receiving power.
nHave you turned on the printer power?
nCheck power connections from the wall outlet to the power supply, and from the power supply to the printer.
2.The printer is on and in an idle state.
3.The printer has failed its power on self test (POST).
nIf this error occurs right after you turn on the printer, contact an authorized reseller for assistance.
There is a shortage of memory.
nIf this error occurs after you have been printing, turn the printer power off and on. Then, resume printing.
4.The printer is receiving data.
nAs soon as all of the data has been received, the status LED will turn green; then, the printer will automatically resume operation.
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