5.The media is out.
n Load a roll of media, following the instructions in “Loading the Media” on page 5. Then, press the feed button to resume printing.
The printhead is open.
n Close the top cover. Then, press the feed button to resume printing.
The cutter is jammed.
n Turn off the printer and remove any jammed labels from the cutter unit. Then, turn on the printer to resume printing.
6.The printer is paused.
n Press the feed button to resume printing.
7.The printhead is under temperature.
n Continue printing while the printhead reaches the correct operating temperature.
The printhead is over temperature.
n Printing will stop until the printhead cools to an acceptable printing temperature. When it does, the printer will automatically resume operation.
8.FLASH memory is not programmed.
nReturn the printer to an authorized reseller.
Print Quality Problems
No print on the label.
nMake sure the correct media (direct thermal) is loaded. Try this: Quickly rub your nail or a blunt object over the label surface. If it does not produce dark marks, the wrong media (thermal transfer) is loaded.
nIs the media loaded correctly? Follow the instructions in “Loading the Media” on page 5.
The printed image does not look right.
nThe printhead is dirty. Clean the printhead according to the instructions on page 33.
nThe printhead is under temperature.
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