SCREEN MESSAGE

MEANING

ACTION

 

 

 

ENCODING ERROR

Data cannot be written or

Check that the cards are

 

read from the card's

loaded with the magnetic

 

magnetic stripe

stripe in the correct

 

 

orientation. Check whether

 

 

high or low coercivity cards

 

 

have been specified. Check

 

 

that the data conforms to

 

 

ISO specifications. See

 

 

Appendix A of this manual

 

 

for further information.

 

 

 

READING ERROR

Data cannot be read from

Check that the cards are

 

the card's magnetic stripe

loaded with the magnetic

 

 

stripe in the correct

 

 

orientation. Check whether

 

 

high or low coercivity cards

 

 

have been specified. Check

 

 

that the data conforms to

 

 

ISO specifications. See

 

 

Appendix A of this manual

 

 

for further information.

 

 

 

REJECT BOX FULL

The reject box is full

Empty the reject box and

 

press the right panel button

 

 

 

 

 

MAGNETIC ERROR

The printer cannot detect a

Check the card orientation

 

magnetic stripe on the card.

 

FLASH ERROR

 

Contact your dealer for

 

 

 

 

technical support.

NO ACCESS

 

 

 

 

 

 

Ribbon Errors: Check that the print ribbon has not 'run out'. Lock and then unlock the print head assembly; this resynchronises the ribbon automatically. When using a color ribbon, it should advance automatically so that the leading edge of the Yellow panel is beneath the print head. Ensure that the correct ribbon type has been specified in the Windows driver.

Card Feed & Mechanical Errors: Ensure that the card thickness adjustment has been set-up correctly to allow one card to feed.

Magnetic Encoding Errors: Check that the cards are inserted correctly in the printer. Ensure that the cards are low or high coercivity as required, and are set-up correctly in the printer driver.

Cleaning Alert: The printer has counted the number of cards printed and has automatically flagged that a cleaning routine needs to be carried out. (See Chapter 4).

TROUBLESHOOTING

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Zebra Technologies P420 user manual Reject BOX Full