Problem | Alcatel Carrier Internetworking Solutions One Touch 531

Trouble shooting

	Problem	Possible cause and solu-
	Problem				tion
					tion
	Phone does	Check that the					battery is
	Phone does	fully charged and correctly
	not switch on	fully charged and correctly
	not switch on	connected to the phone.

		There may be no mains
		supply. Try a different elec-
	No flashing	trical socket.
	No flashing	The AC/DC charger may be
	battery icon	The AC/DC charger may be
	battery icon	faulty. Return to your deal-
	while charg-	faulty. Return to your deal-
	while charg-	er and			try	substitution
	ing	with another Alcatel adap-
		with another Alcatel adap-
		tor. If faulty contact your
		dealer.

		Cell broadcast is perma-
		nently on, using more bat-
		tery power.
		Phone is in a poor signal
	Short stand	area and therefore always
	Short stand	on full power.
	by and talk	on full power.
	by and talk	Incorrect charging and dis-
	times	Incorrect charging and dis-
	times	charging.			Always charge
		charging.			Always charge
		and discharge your battery
		fully.
		The battery is wearing out.
		Replace the battery.

		Keypad lock is on (						ap-
	Impossible to	pears).		Press		Unlock
	dial numbers	and		to turn the keypad
		lock off.

		Check at least one signal
		strength			bar	(	) is	dis-
		played. Try a stronger sig-
		nal strength area.
		If no network name is dis-
	Impossible to	played,		check		registration
	make or re-	and	area		coverage			with
	make or re-	your	service/network					pro-
	ceive a call	your	service/network					pro-
	ceive a call	vider and check the SIM is
		vider and check the SIM is
		correctly inserted.
		Call barring option is on.
		Deactivate it (see page 39).
		Call cost limit is reached
		(see page 29).

	Problem	Possible cause and so-
		lution

	Stored tele-	Fixed Dialled	Number		or
	phone num-	Call Barring	features		are
	bers cannot	activated. Deactivate fea-
	be recalled	ture. (see pages 39).

	The mobile is	Display contrast		is down
	on but noth-	too low. Reset		contrast
	ing is dis-	(see page 34).
	played.


		May indicate a charge or
	Battery icon	battery problem. Discon-
	not flash-	nect the charger. Recon-
	ing 1-2-3-4-5	nect and try again.
	during charg-	May also indicate the bat-
	ing	tery is full and does not
		need more charging.

		There is not enough mem-
		ory to store another SMS
	Flashing	message. You must delete
		one or more of the exist-

		ing stored messages (see
		page 20).

		Function no longer availa-
	(......)	ble in the SIM or was sub-
		scription	dependent.
	softkey
		Reprogram	the	softkey

		(see page 12).

65

Image 65

Alcatel Carrier Internetworking Solutions One Touch 531 technical specifications Trouble shooting, Problem, Tion, Unlock

Contents

Products without prior notice English Table of contents Downloading logos from WAP web sites or Advanced Settings onStoring the connection Radio waves Introduction Traffic Safety Safety and PrecautionsIntroduction Conditions of use Chargers BatteryProtection against theft Security codes Disposing of waste packaging Call barring password 4 digitsEmergency calls Phonelock code 4 digits Information This Guide Keypad lock. It indicates keypad lock is on Can be reached by pressing Basic Operations Preparing the phone for operationGetting Started For the first time may be displayed Pressing any key allows return to an active screen Selecting OKVibrate, Vibrate & ring, Vi- brate then ring Network Services Network servicesSIM application tool kit SDN numbers stored in the SIM card Storing names and telephone numbers Phone BookPhone names card SIM names card Phone Book Editing a Phonebook or a SIM name cardStoring a received number Recording a Voice dialling pat- tern Creating a group of cards Free space in the phone- bookViewing and calling phone- book numbers Own numbers display My CardBook Select Send by SMS Voice dialling Fixed dialling numbers FDN Select Voice dialling Select Delete all Messages Description Default Select Settings Select Sending profilesPreparing the phone to send SMS messages Entering text Select Write new Correct mistakes by a short press on ClearExample Editing a text model Creating Text modelsClear Press and select Mes- sages Select Write new Outbox and SIM folders Emitted messages SignatureTo send SMS from the Menu Press . Select Messages Select Send, Store & send or Store Broadcast cell broadcast CB messages Storage consumptionMessages Status request Entering a message type in the selection list Activating / deactivating the broadcast serviceReading broadcast messages Activating/Deactivating the alert tone Calls & Times Call timersCalls & Times Calls log Balance information subscrip- tion dependent Call timer resetReminder Call duration Call costs management Show costs Setting the credit limit sub- scription dependentCall costs resetting all costs to zero Tones Settings Key Action SettingsPlay Select Composed melodies Select Statistics Select Ring, Keys, Conver- sation or Alarm Volume adjustmentsGraphic themes Ramping Keypad lock Phone settingsVoice mail Display contrast Backlight settingAny key answer Speed dialling Auto Switch On/Off GSM ServicesDefault settings Diverting incoming calls Call waiting Select GSM Services Select Receiving caller ID Mode of operationSelect GSM Services Select Sending my ID Select My settings Select GSM Services Select Sending my ID Network automatic search Selecting automatic search Security featuresCall barring Phone lock code PIN2 code PIN codePUK code PUK2 code WIM Manager Call barring passwordCertificates Select Security Select WIM Manager To view tickets Press . Select Settings Diary Office ToolsOffice Tools Calendar Select Month view Select Week viewActions Purpose Tasks list Alarm notificationStatistics Data exchange Pictures viewer Pictures BrowserVcf Vcs Voice memo ToolsOffice Select Voice memo Select Play back CalculatorSelect Calculator 144 x 12 = World clock Clock settingCurrency converter Select Off Alarm clockSelect Alarm clock Connectivity Infrared portConnection manager Inbox Resetting the connection countersStatistics Viewing the connection details Games GamesRayman Bowling and Rayman Garden Fusio Games Storing the connection set- tings Details in standard modeTo enter and store the profile details via the Assistant To enter and store the profile Getting to the Options menu while online Internet/WAPStarting a WAP session Selecting a preferred bearer Personalising your connection settingsEnding the online connection Creating bookmarks Using bookmarks Other site Select Settings Select Push preferencesReceiving push messages Set the different parameters Melodies download Advanced Settings on WAP Profiles Customising your mobile Setting an image as a logoDownloading images via WAP and the infrared port Logo and Wallpaper Mobile Setting a wallpaperMelodies download Downloading images via the in- frared port Downloaded melodies Install Customising your mobile Expression Meaning Glossary Problem Trouble shootingProblem Possible cause and so Lution Tion Error messages Ring volume Low batteryInvalid Number Internal fault Service notAvailable SIM blocked Guarantee Page Managing SMS messages Index Phone Index