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Alcatel Carrier Internetworking Solutions One Touch 531 Service not, Available, SIM blocked, Full

Models: One Touch 531

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	Problem	Possible cause and
	Problem		solution
			solution
	Service not	Activating		some		GSM
	Service not	services that			are	not
	available	available on the net-
		work

		A wrong PUK has been
	SIM blocked.	entered 10 times.
	SIM blocked.	The SIM card has been
	Contact pro-	The SIM card has been
	Contact pro-	permanently			disabled
	vider	permanently			disabled
	vider	and needs to be re-
		and needs to be re-
		placed by a new one.

	SIM blocked.	A wrong PIN code has
	SIM blocked.	been entered 3 times.
	Enter PUK:	Enter the PUK code to
		unblock the SIM card.

	SIM fixed full
	SIM names full	The	corresponding
	Phone names	memory is full.
	full

	SMS memory	The	storage		of	new
	SMS memory	messages		(when		writ-
	locations are	messages		(when		writ-
	locations are	ing a new SMS) is im-
	full	ing a new SMS) is im-
	full	possible.
		possible.

	Wrong code.	A wrong		phone		lock
	Try again	code has been entered.

	Wrong new	The	new	phone		lock
	code. Try	codes do		not match
	again	(value control).

	Wrong PIN,
	try again
	Wrong PIN2,
	try again	The	wrong		code	has
	Wrong PUK,	been entered.
	try again
	Wrong PUK2,
	try again

		The	handset		may be
	Message not	out	of the		network
	Message not	range or the network is
	sent	range or the network is
	sent	temporarily			overload-
		temporarily			overload-
		ed.

Problem	Possible cause and
		solution

	An unrecoverable error
Internal fault	has	occurred.		Switch
	the	handset off and
	back on again.

	An invalid service menu
Invalid Serv-	has been sent to the
	handset.		The	invalid
ice Menu	service menu is ig-
	nored, no further ac-
	tion necessary.

Registration	You have not regis-
	tered to any service. Go
required	to the Service registra-
	tion menu.

	A new service			menu
	item has been received
	but the remaining stor-
Menu limit	age space is not suffi-
	cient to store it. Delete
reached	one or more registered
	menu items (My Servic-
	es	menu)	and	accept
	the new menu or dis-
	card the new menu.

	A new service has been
	received but the re-
	maining storage space
Server limit	is not sufficient to store
	it. Delete one or more
reached	registered		service(s) -
	Settings menu - and ac-
	cept the new service or
	discard the new serv-
	ice.

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Image 68

Alcatel Carrier Internetworking Solutions One Touch 531 Service not, Available, SIM blocked, Contact pro, Vider, Enter PUK

Contents

English Products without prior noticeTable of contents Downloading logos from WAP web sites or Advanced Settings onStoring the connection Introduction Radio wavesSafety and Precautions Traffic SafetyIntroduction Conditions of useBattery ChargersProtection against theft Security codesCall barring password 4 digits Disposing of waste packagingEmergency calls Phonelock code 4 digitsInformation Guide ThisCan be reached by pressing Keypad lock. It indicates keypad lock is onPreparing the phone for operation Basic OperationsGetting Started For the first time may be displayedPressing any key allows return to an active screen Selecting OKVibrate, Vibrate & ring, Vi- brate then ring Network services Network ServicesSIM application tool kit SDN numbers stored in the SIM cardPhone Book Storing names and telephone numbersPhone names card SIM names cardEditing a Phonebook or a SIM name card Phone BookStoring a received number Recording a Voice dialling pat- ternCreating a group of cards Free space in the phone- bookViewing and calling phone- book numbers My Card Own numbers displayBook Select Send by SMSFixed dialling numbers FDN Voice diallingSelect Voice dialling Select Delete all Messages Select Settings Select Sending profiles Description DefaultPreparing the phone to send SMS messages Entering textSelect Write new Correct mistakes by a short press on ClearExample Creating Text models Editing a text modelClear Press and select Mes- sages Select Write newSignature Outbox and SIM folders Emitted messagesTo send SMS from the Menu Press . Select Messages Select Send, Store & send or StoreBroadcast cell broadcast CB messages Storage consumptionMessages Status request Activating / deactivating the broadcast service Entering a message type in the selection listReading broadcast messages Activating/Deactivating the alert toneCall timers Calls & TimesCalls & Times Calls logCall timer reset Balance information subscrip- tion dependentReminder Call duration Call costs managementShow costs Setting the credit limit sub- scription dependentCall costs resetting all costs to zero Settings TonesSettings Key ActionPlay Select Composed melodies Select StatisticsVolume adjustments Select Ring, Keys, Conver- sation or AlarmGraphic themes RampingKeypad lock Phone settingsVoice mail Backlight setting Display contrastAny key answer Speed diallingGSM Services Auto Switch On/OffDefault settings Diverting incoming callsCall waiting Mode of operation Select GSM Services Select Receiving caller IDSelect GSM Services Select Sending my ID Select My settings Select GSM Services Select Sending my IDNetwork automatic search Security features Selecting automatic searchCall barring Phone lock codePIN code PIN2 codePUK code PUK2 codeWIM Manager Call barring passwordCertificates To view tickets Press . Select Settings Select Security Select WIM ManagerOffice Tools DiaryOffice Tools CalendarSelect Month view Select Week viewActions Purpose Alarm notification Tasks listStatistics Data exchangePictures Browser Pictures viewerVcf VcsVoice memo ToolsOffice Calculator Select Voice memo Select Play backSelect Calculator 144 x 12 =World clock Clock settingCurrency converter Select Off Alarm clockSelect Alarm clock Connectivity Infrared portConnection manager Resetting the connection counters InboxStatistics Viewing the connection detailsGames GamesRayman Bowling and Rayman Garden Fusio GamesDetails in standard mode Storing the connection set- tingsTo enter and store the profile details via the Assistant To enter and store the profileGetting to the Options menu while online Internet/WAPStarting a WAP session Selecting a preferred bearer Personalising your connection settingsEnding the online connection Using bookmarks Creating bookmarksSelect Settings Select Push preferences Other siteReceiving push messages Set the different parametersAdvanced Settings on WAP Profiles Melodies downloadSetting an image as a logo Customising your mobileDownloading images via WAP and the infrared port Logo and WallpaperSetting a wallpaper MobileMelodies download Downloading images via the in- frared portInstall Downloaded melodiesCustomising your mobile Glossary Expression MeaningTrouble shooting ProblemProblem Possible cause and so Lution TionError messages Low battery Ring volumeInvalid NumberService not Internal faultAvailable SIM blockedGuarantee Page Index Managing SMS messagesIndex Phone