
Problem | Diagnosis | Solution | |
|
| Print a Configuration label | |
|
| (Cancel Key Self Test) to verify | |
|
| RFID version. | |
RFID tags not programming | Printer not | Run an RFID Self Test (through | |
| the Front Panel). Make note of | ||
(general). |
| ||
| Error Messages and refer to that | ||
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| ||
|
| symptom in this table. | |
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| |
| Check if supported RFID | Reload media. | |
| media is loaded properly. | ||
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| ||
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| |
|
| Use RFID media with supported | |
| Verify tag type is properly | tag type. | |
| Edit ZPLII to select proper tag | ||
| selected in ZPLII and/or | ||
| type or set through control | ||
| through front panel. | ||
| panel. | ||
|
| ||
|
| Edit ZPL II to increase retries. | |
|
|
| |
|
| Some tag’s (e.g. | |
RFID VOID label is printed. |
| are identified as 0 - 7. If ZPL II | |
ZPL II is attempting to write | attempts to write to block “8”, it | ||
| |||
| to a | will fail. Check the ZPL II | |
|
| commands and make the | |
|
| appropriate corrections. | |
|
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| |
| Verify voided tag on external | Discard bad tag (media problem) | |
| reader. |
| |
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|
| |
| Error Message appears on | Refer to that symptom in this | |
| Front Panel | table. | |
|
|
| |
| Verify ZPL II for RFID | Add proper RFID commands to | |
| commands. | ZPL II. | |
|
|
| |
Bad RFID Labels - No VOID | Read/Program labels | Bad tag if it fails external verify. | |
|
| ||
| Call service technician if it | ||
| externally. | ||
|
| passes external verify. | |
|
|
| |
| Tag is out of reach of the | Verify tag alignment | |
| antenna or too close. | ||
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| ||
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| |
|
| Verify tag type is properly | |
| Wrong type of tag was | selected in ZPLII and/or through | |
NO TAG Error Message | front panel. | ||
selected. | |||
| Verify that the label has a | ||
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| ||
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| transponder in it. | |
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| |
| Block is write protected | Ensure that the tag is not write | |
| protected . | ||
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| ||
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|
Zebra | 85 |