RFID Symptoms

Problem

Diagnosis

Solution

 

 

Print a Configuration label

 

 

(Cancel Key Self Test) to verify

 

 

RFID version.

RFID tags not programming

Printer not set-up properly

Run an RFID Self Test (through

 

the Front Panel). Make note of

(general).

 

 

Error Messages and refer to that

 

 

 

 

symptom in this table.

 

 

 

 

Check if supported RFID

Reload media.

 

media is loaded properly.

 

 

 

 

 

 

 

Use RFID media with supported

 

Verify tag type is properly

tag type.

 

Edit ZPLII to select proper tag

 

selected in ZPLII and/or

 

type or set through control

 

through front panel.

 

panel.

 

 

 

 

Edit ZPL II to increase retries.

 

 

 

 

 

Some tag’s (e.g. Tag-It) blocks

RFID VOID label is printed.

 

are identified as 0 - 7. If ZPL II

ZPL II is attempting to write

attempts to write to block “8”, it

 

 

to a non-existent block.

will fail. Check the ZPL II

 

 

commands and make the

 

 

appropriate corrections.

 

 

 

 

Verify voided tag on external

Discard bad tag (media problem)

 

reader.

 

 

 

 

 

Error Message appears on

Refer to that symptom in this

 

Front Panel

table.

 

 

 

 

Verify ZPL II for RFID

Add proper RFID commands to

 

commands.

ZPL II.

 

 

 

Bad RFID Labels - No VOID

Read/Program labels

Bad tag if it fails external verify.

 

 

 

Call service technician if it

 

externally.

 

 

passes external verify.

 

 

 

 

Tag is out of reach of the

Verify tag alignment

 

antenna or too close.

 

 

 

 

 

 

 

Verify tag type is properly

 

Wrong type of tag was

selected in ZPLII and/or through

NO TAG Error Message

front panel.

selected.

 

Verify that the label has a

 

 

 

 

transponder in it.

 

 

 

 

Block is write protected

Ensure that the tag is not write

 

protected .

 

 

 

 

 

Zebra R-140 User’s Guide

85